Immediate Hiring - Mandarin Customer Success Specialist (Banking Support)

Agensi Pekerjaan JobScoper Sdn. Bhd.


Date: 4 hours ago
City: Petaling Jaya
Contract type: Full time
Job Responsibility

  • ssist and educate customers on self-service and digital banking channels
  • Handle account/transaction inquiries and provide solutions
  • Conduct call-backs and follow-ups when needed
  • Perform basic KYC checks and ensure compliance
  • Deliver a professional, customer-first experience

Job Requirements

  • Min. 1 year customer service experience in BPO or banking preferred; fresh grads welcome
  • Fluent in English & Mandarin (spoken & written)
  • Willing to work on rotational shifts if required
  • Good communication skills and ability to build strong customer rapport.

Job Benefits

  • 5 working days
  • Training Provided
  • Allowance Provided
  • Annual leave/Medical leave
  • Near to public transport

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