Inbound Sales Representative (English Support)
Agensi Pekerjaan JobScoper Sdn. Bhd.
Date: 2 weeks ago
City: Petaling Jaya
Salary:
MYR 3,000
-
MYR 4,000
per month
Contract type: Full time

Job Responsibility
- Handle incoming customer calls with professionalism and care.
- Assist customers with basic website, domain, and hosting-related inquiries.
- Troubleshoot issues to achieve one-call resolution.
- Recommend suitable digital solutions through a consultative sales approach.
- Meet performance goals including FCR, conversion, NPS, and sales targets.
- Work effectively in a fast-paced, high-volume environment.
- Minimum SPM qualification; Diploma/Degree is an advantage; Fresh graduates are encouraged to apply.
- Excellent command of English (verbal, written, and comprehension).
- Experience in customer service, B2B/B2C sales, or call center support is an advantage.
- Comfortable working with sales targets/KPIs.
- Strong communication and persuasion skills.
- Tech-savvy or interested in web/online tools (domains, hosting, e-commerce).
- Open to local Malaysians, willing to work on 24/7 rotational shifts.
- 5 working days
- Annual Leave and Sick Leave
- Training Provided
- Allowance Provided
- EPF and SOCSO
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