Inbound Sales Representative (English Support)

Agensi Pekerjaan JobScoper Sdn. Bhd.


Date: 12 hours ago
City: Petaling Jaya
Salary: MYR 3,000 - MYR 4,000 per month
Contract type: Full time
Job Responsibility

  • Handle incoming customer calls with professionalism and care.
  • Assist customers with basic website, domain, and hosting-related inquiries.
  • Troubleshoot issues to achieve one-call resolution.
  • Recommend suitable digital solutions through a consultative sales approach.
  • Meet performance goals including FCR, conversion, NPS, and sales targets.
  • Work effectively in a fast-paced, high-volume environment.

Job Requirements

  • Minimum SPM qualification; Diploma/Degree is an advantage; Fresh graduates are encouraged to apply.
  • Excellent command of English (verbal, written, and comprehension).
  • Experience in customer service, B2B/B2C sales, or call center support is an advantage.
  • Comfortable working with sales targets/KPIs.
  • Strong communication and persuasion skills.
  • Tech-savvy or interested in web/online tools (domains, hosting, e-commerce).
  • Open to local Malaysians, willing to work on 24/7 rotational shifts.

Job Benefits

  • 5 working days
  • Annual Leave and Sick Leave
  • Training Provided
  • Allowance Provided
  • EPF and SOCSO

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