Inbound Sales Representative - Web Hosting

Agensi Pekerjaan JobScoper Sdn. Bhd.


Date: 16 hours ago
City: Petaling Jaya
Salary: MYR 3,000 - MYR 4,000 per month
Contract type: Full time
Job Responsibility

  • Handle incoming calls using proper sales and customer service practices throughout the interaction.
  • Use a consultative approach to identify needs and propose solutions for new products and services that benefit their businesses.
  • Resolve issues within our support scope, guiding towards third-party solutions or paid consultations when necessary.
  • Troubleshoot client products to ensure a one-call resolution.
  • Achieve metrics like First Call Resolution, Conversion Rates, Net Promoter Score, and New Sales.
  • Exhibit excellent interpersonal skills and thrive in a fast-paced, high-volume environment.
  • Open to working in rotational shifts.

Job Requirements

  • Excellent proficiency in English (verbal, written, and comprehension).
  • SPM or higher qualification.
  • Prior B2B/B2C sales experience will be an added advantage.
  • Strong ability to convert support calls into sales opportunities.
  • Passionate about sales and committed to achieving targets.
  • Fresh graduates are encouraged to apply.
  • Open to local Malaysian candidates.

Job Benefits

  • EPF/SOCSO/EIS
  • Annual Leave
  • Medical Leave
  • 5 Working Days
  • Nearby Public Transport

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