Indoor Sales Executive

Konwa Industrial Sewing Machine (M) Sdn Bhd


Date: 3 weeks ago
City: Petaling Jaya
Salary: MYR 2,500 - MYR 3,000 per month
Contract type: Full time
Job Responsibility

  • Handle inbound sales inquiries via phone, email, and online channels, providing prompt and accurate information to prospective customers.
  • Develop a strong understanding of Konwa Industries' industrial machinery products and services to effectively communicate their features and benefits to potential clients.
  • Qualify leads and identify customer needs, tailoring sales presentations and proposals to address specific requirements and pain points.
  • Prepare and present quotations, negotiate pricing and terms, and close sales deals to achieve individual and team sales targets.
  • Maintain accurate records of customer interactions, sales activities, and pipeline status in the company's CRM system.
  • Follow up with existing customers to ensure satisfaction, identify upselling opportunities, and build long-term relationships.
  • Collaborate with the sales team and other departments to ensure seamless order processing, delivery, and customer support.
  • Stay up-to-date on industry trends, competitor activities, and new product developments to maintain a competitive edge.

Job Requirements

  • Possess a Diploma in any field.
  • Fresh graduates are encouraged to apply; entry-level position.
  • Proficiency in Bahasa Malaysia, English, and Mandarin is required to effectively communicate with a diverse customer base.
  • Strong customer service skills to build and maintain positive relationships with clients.
  • Solid understanding of sales techniques to effectively promote and sell industrial machinery products.
  • Excellent communication and interpersonal skills to interact with customers and internal teams.
  • Ability to analyze customer needs and provide appropriate solutions.
  • Demonstrated problem-solving skills to address customer inquiries and resolve issues.
  • Effective negotiation skills to close sales and achieve targets.
  • Willingness to work onsite in Petaling Jaya.

Job Benefits

  • Annual Leave
  • EPF
  • ABPA Insurance
  • Medical Leave
  • SOCSO & EIS
  • 5 Working Days

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