Inside Sales Representative (ICT)

About The Company

Our client specializes in delivering comprehensive IT solutions with a focus on cloud computing, cybersecurity, and digital transformation services. Catering to a diverse range of industries, it combines strategic consulting with advanced technologies to drive business innovation and operational efficiency. With a strong commitment to excellence and customer-centric values, it partners with leading global technology providers to offer customized, scalable solutions tailored to meet evolving market demands.

Responsibilities

• Promote a wide range of ICT products, solutions, services, and maintenance offerings.
• Meet or exceed the sales targets set by the company.
• Build new customer relationships in the commercial, industrial, and end-user sectors.
• Identify and pursue new business opportunities with both existing and new customers.
• Prepare quotations, coordinate goods delivery, and manage payment collection.
• Research and identify potential customers to create new sales opportunities.
• Initiate contact with prospective customers through cold calls.
• Follow up with customers and manage the entire sales process from start to finish.
• Perform any additional tasks assigned by the supervisor.
  
  

Requirements

• Minimum qualification of SPM or Diploma.
• 1 to 3 years of experience in inside sales, preferably in the ICT sector.
• Experience in telesales, customer service, or inside sales is an added advantage.
• Good understanding of ICT products, solutions, and services.
• Able to meet and exceed sales targets.
• Skilled in researching and identifying new sales opportunities.
• Experienced in cold calling and managing customer relationships.
• Excellent communication and interpersonal skills.
• Strong organizational skills with good attention to detail.
• Able to work independently and also in a team.
• Good telephone etiquette.
• Results-driven and customer-focused.
• Enthusiastic, hardworking, and persistent.
  
  

For more information, you may reach out to Arthur Lee via email ([email protected]) or WhatsApp (+60125805506).