Inside Sales Support Executive

Konica Minolta Malaysia


Date: 3 weeks ago
City: Petaling Jaya
Contract type: Contractor
Job Descriptions

  • Prepare and generate accurate sales quotations in a timely manner.
  • Support tender submissions in collaboration with the sales team and ensure timely submission before the closing date.
  • Process customer orders, coordinate delivery schedules, and ensure efficient after-sales service and support.
  • Act as the main point of contact for vendors regarding product-related inquiries, availability, and pricing.
  • Monitor and manage inventory levels to support order fulfillment and minimize discrepancies.
  • Respond promptly to customer and internal inquiries with clear and helpful information.
  • Build and maintain strong customer relationships to enhance satisfaction and long-term engagement.
  • Handle inbound and outbound calls via the business sales hotline, addressing customer queries and follow-ups.
  • Coordinate with Sales and Technical teams to support project installations and service delivery.
  • Liaise with the Finance department regarding job status, billing matters, and payment follow-ups.
  • Ensure timely and accurate data entry into internal systems such as CRM platforms and ERP systems.
  • Prepare and submit regular progress reports to internal stakeholders and management.
  • Support ad-hoc tasks and special projects as assigned by the department lead.

Job Requirements

  • Candidate should possess a Primary / Secondary School, Diploma / Advanced Diploma, Bachelor Degree or equivalent in Marketing, Engineering (Computer / Telecommunication),Computer Science / Information Technology, Business Studies / Administration / Management
  • Preferably at least 2 years of related working experience.
  • Preferably Executive specializing in Sales / Marketing or equivalent.
  • Good communication skills in English, Malay, Chinese language for both spoken and written.

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