Internship For Customer Service
COURTS MALAYSIA
Date: 2 weeks ago
City: Sepang
Contract type: Intern
Job Responsibility
Job Benefits
- Feedback & Data Management: Collect, organize, and analyze customer feedback to identify patterns and actionable insights.
- Administrative Coordination: Maintain structured records and ensure proper documentation of customer interactions and resolutions.
- Reporting & Analysis: Develop reports highlighting trends and areas for improvement for internal teams.
- Process Enhancement: Recommend improvements based on feedback analysis to optimize operational workflows.
- Perform other administrative tasks as assigned by your supervisor.
- Participate in role-play or training sessions to understand products and services.
- Currently pursuing a diploma or degree in business, retail management, marketing, or a related field.
- Strong communication and interpersonal skills to engage with customers effectively.
- Ability to handle inquiries, complaints, and provide solutions professionally.
- Basic computer literacy for handling digital customer interactions and reports.
Job Benefits
- Allowance
- Structured learning
- Mentorship:
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