IT Business Analyst / Functional Consultant (Junior to Mid Senior)

As a Business Analyst or Functional Consultant, you will be a bridge between the business and technical sides, ensuring software applications align with business needs. Your keen understanding of business processes and strong analytical skills will be instrumental in defining user requirements, documenting functionalities, and facilitating communication between stakeholders.

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Key Responsibilities

• Understanding Business Needs: Analyze current business processes, identify areas for improvement, and gather requirements from stakeholders.
• Communication and Collaboration: Act as facilitators, ensuring clear communication between business and IT teams.
• Documenting Requirements: Create detailed documentation outlining the needs and functionalities of a project.
• Solution Design and Analysis: Work with developers to design solutions, analyze their feasibility, and ensure they meet business objectives.
• Project Coordination: Play a vital role in project coordination. This may involve:
• Developing and maintaining project plans and timelines.
• Managing project scope and ensuring deliverables meet requirements.
• Facilitating meetings, tracking progress, and mitigating risks.
• Coordinating resources and dependencies across different teams.
• Testing and Implementation: May be involved in user testing and implementation phases to ensure a smooth transition.
  

Professional Skill Requirements

Hard Skills

• Bachelor's degree or equivalent experience in Computer Science.
• 1 – 5 years’ experience in Project Management and Business Analysis.
• Experience at least 1 full project implementation experience.
• Full SDLC cycle experience in sizable software systems development.
• Business Acumen: Understanding of core business principles, financial concepts, and industry trends.
• Requirements Gathering and Analysis: Ability to identify, document, and analyze business needs and stakeholder requirements.
• Data Analysis: Proficiency in data analysis techniques and tools to extract insights from data.
• Systems Analysis: Understanding of different IT systems and their capabilities.
• Project Management: Knowledge of project management methodologies and best practices for planning, execution, and monitoring projects.
• Technical Skills: Familiarity with relevant software tools like database management systems, workflow modeling tools, and business intelligence platforms.
  
  

Soft Skills

• Communication: Good written and verbal communication skills to clearly articulate technical concepts to non-technical audiences and explain business needs to IT teams.
• Collaboration: Ability to work effectively with diverse stakeholders, build relationships, and foster teamwork.
• Problem-solving: Strong analytical and problem-solving skills to identify root causes, develop solutions, and make recommendations.
• Critical Thinking: Ability to analyze information objectively, identify potential risks and challenges, and make sound decisions.
• Organizational Skills: Excellent time management and organizational skills to prioritize tasks, manage deadlines, and juggle multiple projects effectively.
• Adaptability: Ability to learn new technologies, adjust to changing project requirements, and thrive in a fast-paced environment.’
• Self-disciplined and adaptable to remote work.
  
  

Additional Desirable Skills

• Change Management: Understanding of change management principles and best practices for implementing new solutions and processes.
• User Experience (UX) Design: Familiarity with UX design principles to ensure solutions are user-friendly and meet user needs.
• Agile Methodology: Knowledge of Agile methodologies for project management in a fast-paced, iterative environment.
• Cloud Solutions knowledge is advantageous.
• ERP or CRM domain knowledge is a plus.
• Microsoft 365 or SharePoint knowledge is a plus.
• Cantonese speaking is a plus due to Hong Kong customer.
  
  

About Our Team

• We are a young and talented team with an open culture, serving a diverse range of customers across multiple industries and markets.
• We offer opportunities to explore the latest skills and technology trends in a friendly, knowledge-sharing environment.
• Our team takes pride in contributing to the success of our clients.
• While we have a hybrid workplace model based in Kota Damansara, Petaling Jaya, we may be required to work on-site during project implementations.
  
  

What We Offer You

• WFH/travel allowance, internet allowance, and medical claims.
• Personal and Company Performance Bonuses.
• Permanent or contract-based options.
  
  

Preferably Malaysian Applicants

To express your interest in this role, kindly apply here or email your CV to [email protected]. Thank you!

[Apply now at https://my.hiredly.com/jobs/jobs-malaysia-asterisk-digital-sdn-bhd-job-it-business-analyst-functional-consultant-junior-to-mid-senior]