IT Infrastructure Engineer

Job Summary: We are seeking an experienced Infrastructure Engineer with a strong background in Linux systems, firewall management, and cloud environment. The ideal candidate will be responsible for maintaining and supporting our IT infrastructure while ensuring compliance with industry standards, including PCI DSS and RMIT requirements.

Key Responsibilities:

• Maintain and Support IT Infrastructure:
  • Administer and manage Linux servers and ensure optimal performance, security, and reliability.
  • Monitor, configure, and manage firewalls to protect the network and systems.
  • Manage cloud environments to ensure seamless operation and scalability.
• Security and Compliance:
  • Ensure all systems and networks comply with PCI DSS requirements and assist with annual PCI DSS audits.
  • Assist with compliance to RMIT (Risk Management in Technology) guidelines as required by the central bank.
  • Implement security best practices and regularly update systems to mitigate vulnerabilities.
  • Perform firmware and related patches periodically. Patch Management – ensure all security patches and version upgrade (including certificate renewal) are applied timely according to the CVE priority.
  • Ensure Infra and software health check (HSM, Network appliances and cloud servers, OS, certificate etc ) are carried out according to the SLA.
  • Involvement in PCI DSS assessment, providing evidences as and when required by assessor.
• Collaboration and Support:
  • Work closely with the development and operations teams to support infrastructure needs and resolve technical issues.
  • Provide technical support and troubleshooting for infrastructure-related issues.
  • Collaborate with security team to address vulnerabilities and improve security posture.
• Documentation and Reporting:
  • Maintain accurate documentation of infrastructure configurations, changes.
  • PCI DSS scoping and related documentation.
• Client Support Responsibilities
  • To support multiple clients at a time.
  • To work on non- business hours in case emergency or urgent issue raised by clients.
  • To ensure and have priority on system up-time.

External

1. CardZone (Application Dev/Support Team)
2. Client (Financial Institution)
3. Payment Association (Visa/MC/Paynet)
4. Respective Infra Vendor
5. Managed services vendor

1. Network Switches and Firewall
2. Virtual Machine and cloud portal
3. Red Hat Linux and Window Operating System
4. EG monitoring
5. SecureKi APPM
6. Unix command