IT Support Technician (Subang Jaya)
Petikemas Logistics
Date: 2 days ago
City: Subang Jaya
Contract type: Full time
Job Scope
- Answer incoming technical support calls, chats, and emails.
- Identify the severity of cases by asking the right questions, analyzing, and allocating them appropriately based on their severity.
- Provide technical support for hardware, software, and network issues.
- Maintain and troubleshoot office IT systems, including computers, printers, and networks.
- Ensure data security and system backups are in place.
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