IT Technology Specialist

Job Description

IT Technology Specialist

Your Job

You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU.

Role Overview & Primary Accountabilities

Key Responsibilities: -

• Supports operational maintenance of local data center and site IT infrastructure and evaluates feature and functionality changes within this environment.
• Provides operational support to Mill related computer systems and installed applications, resolves minor infrastructure problems and escalates higher impact issues.
• Leads the planning and execution of Mill infrastructure projects.
• Performs site IT administration support, requests new employee accounts (LAN, email, etc.), provides IT on-boarding training. Procures IT infrastructure components according to KC established procurement process.
• Network Support – Installs and supports network equipment with assistance of Network Operations team.
• PC Support – Handles site specific help desk problems that require an office/desk visit.
• PC Deployment – Performs imaging of new PC’s including software installation.
• Unified Communications support – Installs and UC equipment with assistance of UC Operations team.
• Server Support/Maintenance – Plans and performs maintenance activities with assistance of Server team as needed.
• Manage multi-function device and printer fleet – Procures and provides basic support, escalates issues to printer vendor.
• Surplus Coordination – Documents and coordinates IT hardware surplus equipment process for inventory purposes.
• Manages and coordinates local Infrastructure vendors work at site.
• Provides education to Mill users on KC available technologies and their proper use. Manages communication plan for new technologies implementations.
• Seeks out and relays to management and to other ITS team member's future technology recommendations. Also, serves as coordinator for recommendations by other ITS team members.
• Maintains site ITS Business Continuity Plan.
• Maintains 1 - 3 year ITS plan.
• Ensures that the plant IT infrastructure installations and related computer systems are in compliance with established KC ITS policies.
• Demonstrates a commitment to quality performance through personal example by adopting a customer-based philosophy in the level of service provided.
• Demonstrates analytical and systematic approach to problem solving.
• Facilitates collaboration between stakeholders who share common objectives.
• Rapidly absorbs new technical information and applies it effectively.
  
  

About Us

Huggies. Kleenex. Cottonelle. Scott. Kotex. Poise. Depend. Kimberly-Clark Professional. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.

At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth, and impact. We’re founded on 151 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark.

Led by Purpose. Driven by You.

About You

You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development. You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you’ll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.

Total Benefits

In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center. To succeed in this role, you will need the following qualifications:

Here are just a few of the benefits you’d enjoy working in this role for Kimberly-Clark. For a complete overview, see www.mykcbenefits.com.

Great support for good health with medical, dental, and vision coverage options with no waiting periods or pre-existing condition restrictions. Access to an on-site fitness center, occupational health nurse, and allowances for high-quality safety equipment.

Flexible Savings and spending accounts to maximize health care options and stretch dollars when caring for yourself or dependents.

Diverse income protection insurance options to protect yourself and your family in case of illness, injury, or other unexpected events.

Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare.

To Be Considered

Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.

In the meantime, please check out the careers website.

And finally, the fine print….

For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world. We actively seek to build a workforce that reflects the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, and DMV check.

Primary Location

Kuala Lumpur Office

Additional Locations

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time