IT Workplace Support Specialist
Mettler-Toledo International, Inc
Date: 18 hours ago
City: Petaling Jaya
Contract type: Full time
About Mettler Toledo
METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.
Our Opening and Your Responsibilities
* You will be responsible to assist the IT Area Manager in executing IT tasks assigned for a specific business unit.
* To support the Local IT team in patch management and system updates by coordinating and ensuring end users’ systems are up to date
* You are responsible of managing IT assets, ie: setting up computers, managing IT equipment and lifecycle of the equipments
* Resolve help desk requests, ensuring timely follow up and effective communication
* Responsible for the provisioning of IT Service Requests within the agreed SLA for local IT
* Identify opportunities to streamline and improve processes, driving greater efficiency and effectiveness in daily operations
What You Need to Succeed
i) Qualification / IT Know-How
* Diploma or Degree in any discipline but with keen a interest in IT with at least a year of IT support or Technical Support experience
* Advanced ability to gather, monitor and document data
* Have a good understanding of the ITIL framework is a must
* Excellent verbal and written communication skills in English
* Having knowledge in these will be an added advantage: Microsoft 365, Azure Active Directory, Exchange, Office 365, MS Teams, LAN, VPN & Wireless, Antivirus, Windows 10.
ii) Soft skills
* Initiative, able to work independently and a good team player
* Communicative, able to work in virtual international team with strong customer service orientation
* Flexible, reliable, proactive, show own initiative
* Passionate and drive for pragmatic solutions
* Deliver high quality work and can adapt to new challenges
Our Offer to You
* 1.5 months contractual bonus
* Medical care with the dental package
* Life insurance
Equal Opportunity Employment
We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.
METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.
Our Opening and Your Responsibilities
* You will be responsible to assist the IT Area Manager in executing IT tasks assigned for a specific business unit.
* To support the Local IT team in patch management and system updates by coordinating and ensuring end users’ systems are up to date
* You are responsible of managing IT assets, ie: setting up computers, managing IT equipment and lifecycle of the equipments
* Resolve help desk requests, ensuring timely follow up and effective communication
* Responsible for the provisioning of IT Service Requests within the agreed SLA for local IT
* Identify opportunities to streamline and improve processes, driving greater efficiency and effectiveness in daily operations
What You Need to Succeed
i) Qualification / IT Know-How
* Diploma or Degree in any discipline but with keen a interest in IT with at least a year of IT support or Technical Support experience
* Advanced ability to gather, monitor and document data
* Have a good understanding of the ITIL framework is a must
* Excellent verbal and written communication skills in English
* Having knowledge in these will be an added advantage: Microsoft 365, Azure Active Directory, Exchange, Office 365, MS Teams, LAN, VPN & Wireless, Antivirus, Windows 10.
ii) Soft skills
* Initiative, able to work independently and a good team player
* Communicative, able to work in virtual international team with strong customer service orientation
* Flexible, reliable, proactive, show own initiative
* Passionate and drive for pragmatic solutions
* Deliver high quality work and can adapt to new challenges
Our Offer to You
* 1.5 months contractual bonus
* Medical care with the dental package
* Life insurance
Equal Opportunity Employment
We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Senior Creative Designer (Event Industry)
Qlic Solution,
Petaling Jaya
2 hours ago
Design Development: Create visual concepts and graphics for events, including event branding, digital and print collateral, invitations, presentations, and on-site signage. Visual Consistency: Ensure all creative outputs are aligned with the client’s brand and project objectives, delivering visually cohesive and brand-consistent designs. Idea Conceptualization: Work closely with the Art Director to brainstorm and develop innovative design ideas that reflect the...
Techincal Intern
PPG,
Petaling Jaya
18 hours ago
Intern role responsible for learning and developing in a corporate environment.PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives...
Assistant Administration
DKSH Scientific Solutions,
Petaling Jaya
3 days ago
Title: Assistant AdministrationLocation:Petaling Jaya, MY, MYGlobal Business Unit: PMJob Function: Business SupportRequisition Number: 171714DescriptionJob Responsibilities:Supply Chain - LogisticMaterial Management Handling- Material Code Creations/ Inventories Handling with 3PL WarehouseMaintain List Price, Create Salesman Code, Create/update PIR, Handling Cost Calculation into SAP system.AdministrationProcess procurement requests by preparing Management Paper, raising Purchase Requisition and following through subsequent procurement processes, such as Purchase Order,...
