客服专员Customer Service Specialist - 欢迎双语人才加入 Bilingual Professionals Are Welcome

Startek Malaysia


Date: 3 days ago
City: Petaling Jaya
Salary: MYR 3,000 - MYR 5,000 per month
Contract type: Full time
Job Responsibility

å²ä½èè´£ Responsibilitiesï¼
  • éè¿çµè¯ãéä»¶æå¨çº¿å¹³å°ï¼åæ¶å¤ç墿·å¨è¯¢ä¸éé¢ Handle customer inquiries and issues via phone, email, or online platforms
  • æä¾ä¸ä¸ã髿ç墿·æ¯æï¼ç¡ä¿å¢æ·æ»¡æåº¦ Deliver professional and efficient support to ensure customer satisfaction
  • è·è¿å¢æ·åé¦ï¼ä¸å…é¨å¢éåä½ï¼æ¨å¨éé¢è
  • £å³ Follow up on customer feedback and coordinate with internal teams for solutions
  • åæä¸»ç¡åæç其ä»ç¸å…³å·¥ä½ Perform other duties as assigned by the supervisor
Job Requirements

å²ä½è¦æ± Requirementsï¼
  • SPMæä»¥ä¸å­¦åï¼æ ç»éªè…ä¹å¯ç³è¯
  • ï¼SPM or higher education (Fresh graduate are welcome)
  • å…
  • å¤è¯å¥½çæ²éè½åä¸æå¡æè¯ Strong communication skills and customer-oriented mindset
  • çæçµèæä½åå公软件 Computer literate, familiar with office software
  • è½ä½¿ç¨ä¸­æ/è±æ/鬿¥æå…¶ä¸­ä¸¤ç
  • è¯­è¨æ²éè…ä¼å… Proficiency in at least two languages (Mandarin/English/Malay) is an advantage
  • æè´£ä»»æãèå¿ãä¸å…
  • å¤å¢éåä½ç²¾ç¥ Responsible, patient, and a good team player
Job Benefits

ç¦å待é Benefitsï¼
  • èªèµ+津贴 Salary + Allowance
  • å¹è­ä¸æåæºä¼ Training and Career Advancement opportunities
  • èéçå公ç¯å¢ Comfortable working environment
  • å½é…å…¬å¸é¡¹ç Project of multinational corporate

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