L3 Support (Silverlake BWC) Core Banking

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SN133 WO1 Core Banking

Job Title: L3 Support (Silverlake BWC)

Domain: Core Banking

Sub-Domain: L3 support

Experience Level: L2 - 3 to 5 years

Location: Kuala Lumpur

Job Summary:

We are looking for a Junior Application Maintenance/Production Support (L3) Developer to support the Silverlake Customer (BWC) platform. The candidate will be responsible for troubleshooting, incident management, change requests, and ensuring the stability of core banking applications on the AS400 system. Experience in DevOps, ALDON, and automation of software deployment on AS400 is essential.

Key Responsibilities:

Provide L3 support for the BWC Customer File system, troubleshoot RPG-based issues, and resolve production incidents.

Manage deployments and version control using ALDON.

Implement DevOps practices and automate deployments on AS400.

Perform system maintenance, optimize DB2 performance, and ensure compliance with security standards.

Collaborate with teams, document solutions, and share knowledge with junior members.

Required Skills & Qualifications:

Experience (3-5 years) in L3 application support within Core Banking.

Hands-on experience in Silverlake Customer (BWC) on AS400.

Strong RPG programming skills.

Knowledge of DB2 database management on AS400.

Experience with ALDON for automated software deployment.

Understanding of DevOps processes and best practices.

Ability to troubleshoot and resolve production issues efficiently.

Good documentation, communication, and problem-solving skills.

You will also have opportunities to hone your functional skills and expertise in an area of specialization.  We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.