Live Chat Agent
Agensi Pekerjaan JobScoper Sdn. Bhd.
Date: 14 hours ago
City: Petaling Jaya
Contract type: Full time
Job Responsibility
- Handle incoming customer queries through live chat professionally and promptly.
- Provide accurate product/service information and resolve issues efficiently.
- Escalate unresolved issues to the relevant departments when necessary.
- Record customer interactions and feedback in the support system.
- Work collaboratively with the team to improve customer satisfaction.
- Maintain a high level of product knowledge and communication skills.
- 5 working days (Mon-Fri)
- Fluency in English (Verbal and Written) is a must
- Typing proficiency
- Livechat support Experience is required
- Experience in BPO industry is plus point
- 5 working days
- Training provided
- Allowance provided
- Medical insurance
How to apply
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