Maintenance Technician

Scania Malaysia

Date: 7 hours ago

City: Pelabuhan Klang

Contract type: Full time

Role Summary

The main responsibility of the Maintenance Technician is to perform high quality maintenance and repairs on Scania products. Satisfied customers, on time delivery and safety at work is achieved by following defined processes, standards and guidelines. The Technician contributes to customer satisfaction, Scania’s profitability and safety on our roads.

Job Responsibilities

Professional Competencies (Duties and Tasks)

Before Maintenance or Repair Event

Secure that right information, tools and spare parts are available

Collect work order
Read and understand work order
Start up work order
Collect additional information
Secure access to right tools
Pick up spare parts
During Maintenance or Repair Event

Through well-known and described working methods and standards perform maintenance or repair on time in a correct and safe way

Prepare vehicle/ prepare component
Complete visual inspections
Search for additional information in systems
Secure spare parts for additional jobs
Perform maintenance or repair on vehicle/component
Manage deviations
Return not used spare parts
Clean exchange parts
Return special tools
Clean work area
Restore vehicle to handed-in condition
Inform Foreman/Service Advisor about additional faults or findings
After Maintenance or Repair Event

Secure minimized lead time of invoicing. Through clear description of performed work and/or communicated what needs to be done if the work is handed over to a colleague

Clarify performed work in work order and put signature
End work order
Complete handover
Secure planning of next job

General Competencies

Products and services
Maintains a up to date understanding of products and services necessary to perform duties and tasks. Understands products and services value proposition connected to processes and business.
Repair and maintenance
Demonstrate understanding of Scania’s repair and maintenance concepts, troubleshooting, repair methods and techniques, vehicle technical aspects, tools and equipment. Ability to use instructions and documentation. Ability to conduct repair and maintenance on Scania products including VRS and other makes to meet the customer´s expectation and needs.
SHE
Demonstrates understanding for importance of safety and health policies, procedures and regulations in daily work. Creates and safeguards a healthy, safe and sustainable work environment for all employees.
Using Information Technology
Using software and information technology to accomplish one's work.

Personal Competencies

Communication
Listening and communicating openly, honestly and respectfully with different audiences, promoting dialogue and building consensus
Customer Focus
Providing service excellence to internal and/or external customers
Initiative
Dealing with situations and issues proactively and persistently, seizing opportunities that arise
Planning and Organizing
Reaching goals that are central to organizational success by making and following plans and allocating resources effectively
Teamwork
Working collaboratively with others to achieve organizational goals

Desirable Experience & Qualifications

Heavy vehicle technician, equivalent experience or qualification.
Diploma or Certificate (Sijil Kemahiran Malaysia/Vocational Institutes).
Driving License, and heavy vehicle license will be an added advantage.
Experience in a commercial vehicle (kenderaan perdagangan) setup will be an added advantage.

Education

Upper Secondary School 3

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