Manager, Deliveries Strategy

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

Join a dynamic team that shapes Deliveries' (includes GrabFood and GrabMart) regional strategy. We are instrumental in steering the business direction, ensuring that we enhance our value proposition to customers while staying ahead in a competitive market. We are dedicated to driving growth and innovation, working collaboratively across functions to deliver impactful plans and results.

Get to Know the Role

As Strategy Manager, you'll help steer the strategic direction of Deliveries by identifying growth opportunities, assessing risks, and developing winning strategies. You'll work closely with senior leaders and stakeholders across the region to shape plans that sharpen our edge and expand our impact.

You will report to the Senior Manager, Deliveries Strategy, and this role is based onsite in the Grab Kuala Lumpur, Malaysia office.

The Critical Tasks You Will Perform

• You will analyse external trends, competitive dynamics, and market changes to identify growth opportunities and potential business threats.
• You will develop and articulate Deliveries' competitive positioning, setting priorities that align with our goals.
• You will lead the strategic planning process, including developing business cases, scenario planning, and creating strategic roadmaps that guide the business forward.
• You will establish metrics to evaluate the effectiveness of strategic plans and make data-driven adjustments.
• You will engage with internal and external stakeholders to communicate strategy, gain buy-in, and manage expectations across all levels.
  
  

Qualifications

What Essential Skills You Will Need

• A minimum of a bachelor's degree in Business Administration, Economics, Marketing, or a related field is required.
• You have at least 6 years of experience in business strategy, ideally within e-commerce, marketplaces, or consulting.
• You excel at analyzing market trends to uncover growth opportunities and risks, and bring expertise in crafting competitive positioning strategies that align with our goals.
• You have a track record in leading strategic planning—developing business cases, defining priorities, and shaping strategic roadmaps.
• You are proficient in SQL and analytics to identify key drivers and make data-backed recommendations.
• You have excellent stakeholder management and communication skills—comfortable influencing at all levels of the organisation to drive strategy adoption.
• You are a strategic thinker with the ability to balance trade-offs between long-term vision with short-term execution.
  
  

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours
  
  

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.