Manager, Sales & Marketing Training

DKSH


Date: 15 hours ago
City: Petaling Jaya
Contract type: Full time
Job Summary
Develop, implement and monitor sales and marketing capability development plans, training, processes, tools and systems, etc., to drive sales and marketing excellence

General Responsibilities
  • Manage departmental operating budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable
  • Manage and conduct capability development diagnosis, including training needs analyses. Highlight critical sales and marketing competencies required and recommend solutions
  • Develop, execute and monitor capability development plans and initiatives to drive sales and marketing excellence
  • Develop and implement processes, tools and systems to support capability development activities
  • Select/hire trainers (internal/external) to execute training programs. Up-skill trainers to ensure the execution of quality training programs
  • Develop and manage implementation of training programs to increase sales and marketing competencies, including delivery of training modules
  • Monitor and evaluate post-development outcomes (e.g. competency gaps closed, application of skills, etc.) to measure learning effectiveness
  • Evaluate effectiveness of the sales and marketing framework, plans, training, process, tools and systems, etc. Identify areas for improvement and implement changes
  • Collaborate with sales and marketing teams to understand their development needs and customize development solutions that will increase their competency levels
  • Build and maintain long-term relationships with external vendors to ensure sustainability of provided services


Functional Skills And Knowledge
  • Demonstrate sound knowledge and understanding of the industry/market/competitors/customers
  • Demonstrate sound knowledge in the general principles of sales and marketing; familiarity with the sales and marketing environment is a must
  • Demonstrate advanced research and analytical skills
  • Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
  • Demonstrate fluency in English, both written and spoken


Education

Degree or professional qualification in Business Studies/Marketing/Economics or a related discipline

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