Mandarin Customer Service Executive
Agensi Pekerjaan JobScoper Sdn. Bhd.
Date: 2 weeks ago
City: Petaling Jaya
Salary:
MYR 2,800
-
MYR 3,700
per month
Contract type: Full time
Job Responsibility
- To efficiently handle inbound and outbound customer call inquiries.
- To provide fast and timely solutions to all customer related problems.
- To be constantly guided by company's service standards.
- Effectively manage large numbers of incoming calls.
- Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
- Follow communication procedures, guidelines and policies.
- Fluent in Mandarin and English (both verbal and written communication skills).
- Minimum SPM qualification; fresh graduates are encouraged to apply.
- Willing to work rotational shift.
- 5 working days, 2 days off per week.
- Annual leave and sick leave
- Training provided
- EPF and SOCSO
- 5 Working Days
- Near to Lrt Ara Damansara Station
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