MY Project Manager

Project Manager

KL

About us

Toluna is a leading global research and insights provider that empowers clients to make smarter data-driven decisions. Combining our flexible platform, cutting-edge technology, expansive portfolio, and passionate experts, we simplify our clients' work and enable them to deliver greater business impact.

From DIY to full-service consultancy, Toluna's unique approach can be tailored to fit any time, budget, and resourcing needs. With over 40 offices across the globe, we are delivering research in 70+ countries to the world’s leading brands.

Introduction

To complete our team in Southeast Asia, we are looking for a Project Manager to support our sales team by managing multiple online market research projects to cultivate strong client relationships and develop expertise in understanding their research needs.

This role calls for extensive project management experience within our SEA client services team. The suitable candidate should have a keen interest in project management and market research, taking a practical hands-on approach.

Roles & Responsibilities

• Support corporate, market research and internal client services teams.
• Serve as the primary point of contact and project owner for assigned market research projects, taking ownership of project execution and delivery.
• Manage end-to-end execution of market research projects, from initial scoping to final deliverables, ensuring alignment with client objectives and timelines.
• Liaise with clients to understand project requirements, objectives, and timelines.
• Collaborate closely with cross-functional teams, including research managers, programmers, data processing to define project requirements and deliverables.
• Conduct thorough quality checks and data validation to ensure accuracy and completeness of project deliverables.
• Communicate project status updates, milestones, and any deviations from the plan to stakeholders.
• Work closely with sales team and client services team lead to develop strong and lasting client relationships.

Skills and Experience

• 1-3 years in project management, preferably in the market research or consumer insights industry.
• Experience with online research methodologies and quantitative research techniques such as concept testing, max-diff, conjoint analysis.
• Strong organizational and time management skills, with the ability to prioritize and manage multiple projects simultaneously.
• Excellent communication and interpersonal skills, with proficiency in spoken and written English.
• Highly motivated, able to work within tight timelines and under pressure.
• Strong knowledge of Microsoft Office tools (Word, Excel, PowerPoint).
• Knowledge of other statistical software (SPSS, R) is a plus.

Our Values

Acting with Ownership: Demonstrating individual accountability

Bringing a Forward Mindset: Being action-oriented, bold & entrepreneurial

Collaborating with Curiosity: Exhibiting teamwork through togetherness

Discussing openly, committing jointly: Sharing your views openly

Embracing Empathy: Being egoless & caring

What We Offer

At Toluna, we’re all about creating a welcoming, diverse workplace where everyone can thrive. We offer competitive pay, great benefits, and plenty of opportunities to grow within our global team. Inclusion and respect are at the heart of what we do. Our community connects over 72 million people across 70 countries. If you’re passionate about making an impact, we’d love to have you on board.

Join our global team. We welcome big thinking and reward great work.