Network Firewall Engineer

Job Responsibility

Key Responsibilities: ⢠Configure, maintain, and troubleshoot Dell and Huawei managed switches (VLANs, trunking, link aggregation, QoS, STP, etc.). ⢠Administer and troubleshoot SonicWall and FortiGate firewalls, including policy creation, NAT, VPN setup (IPSec/SSL), threat prevention, and firmware upgrades. ⢠Monitor network performance, health, and availability using appropriate tools. ⢠Perform periodic network assessments and apply tuning or upgrades as needed. ⢠Plan and implement network segmentation, security policies, and failover mechanisms. ⢠Manage routing protocols, static and dynamic routes, and IP addressing schemes. ⢠Coordinate with ISPs and vendors for WAN links and troubleshooting. ⢠Conduct regular firewall and network audits to ensure compliance with internal and external security standards. ⢠Participate in infrastructure design, capacity planning, and implementation of new network services. ⢠Provide Tier 2/3 support for escalated network-related issues.Â

Job Requirements

Required Skills & Qualifications: Education & Certifications: *Experience working in a contact centre or BPO environment is highly desirable.⢠Bachelorâs degree in computer science, Information Technology, or a related field. ⢠Relevant certifications preferred: Fortinet NSE 4/5, SonicWall CSSA/CSSP, CCNA/CCNP, Huawei HCIA/HCIP. Technical Skills: ⢠Hands-on experience configuring and maintaining Dell and Huawei Layer 2/3 switches. ⢠In-depth knowledge and experience with SonicWall and FortiGate firewall solutions, including: o VPN (IPSec, SSL) o NAT/PAT o Web Filtering o Application Control o Intrusion Prevention ⢠Solid understanding of networking protocols: TCP/IP, VLANS, DNS, DHCP, STP, BGP, OSPF. ⢠Familiar with network monitoring and analysis tools (e.g., PRTG, Wireshark, SolarWinds). ⢠Understanding of high availability and failover concepts. Experience: ⢠Minimum of 3â5 years of hands-on experience in a similar role managing enterprise network infrastructure. ⢠Proven track record with Dell and Huawei switches and SonicWall/FortiGate firewall configuration and troubleshooting. Soft Skills: ⢠Strong analytical and problem-solving skills. ⢠Good communication and documentation skills. ⢠Ability to work independently and in a team environment. ⢠Strong time management and organizational abilities. ⢠Willingness to be on-call for critical network support and incident response. ⢠Experience in contact centre or high-availability environments. ⢠Exposure to network automation tools or scripting (e.g., Python, Ansible) is a plus. ⢠Familiarity with ITIL-based service management processes.

Job Benefits

Annual Leave EPFSocsoMedical Benefits Other PerksÂ