Nurse Navigator

The Nurses Navigator will be responsible for helping and supporting breast cancer patients and their families to navigate and access healthcare services. He/she will provide support along patient’s clinical pathway, service to address barriers to healthcare resources and will monitor the follow up care of the patients. The navigation team works within a clinical team of healthcare professionals at the hospital-based Patient Navigation Centres to ensure breast cancer patient complete their diagnostic and recommended treatment protocols.

We are looking for dedicated full time on-site nurse to work at Pink Ribbon Centre in Ministry of Health Hospitals:

1) Hospital Queen Elizabeth II, Sabah

Job Scope

1. Providing Patient Support : Be the focal point within the clinical team for patient navigation services for breast cancer patients. Assist patients in developing engagement plans, based on the results of the needs assessment. Provide motivation for patients, especially those who are discouraged or do not have the drive to achieve their recovery goals.
2. Identify barriers : Complete comprehensive assessments of the barriers to quality cancer care that contribute to challenges and identify information, resource and emotional support needs of newly diagnosed and medically.
3. Resource Identification and Utilization : Coordinating services with community navigator to assist patients with their basic needs, ensuring that they complete their diagnosis and treatment in a timely manner. This includes addressing financial, logistic and other barriers to timely diagnosis and treatment. Include advising on entitlements and helping with completion of application forms, referring patients to state/national agencies or voluntary organizations depending on the needs of the patient. Conducting/arrange home visits for i) welfare assessment, ii) patient or caregiver education, and iii) defaulter tracking.
4. Run the full operation of PNP integrated breast clinic : stablish clinic operation flow, standard operating procedures, organize patient appointment system, defined navigator role and schedules, inpatient ward visit schedule and coordinate multidisciplinary team referral.
5. Monitor and maintaining patient tracking : Maintain an active day to day routine patient tracking activity and alert navigation team member if there is delay, or default among breast cancer patients as part of clinic operations. Organize inpatients visits to identify the changing needs among patients and their caregivers along their cancer journey.
6. Maintaining proper patient file documentation and data collection : Maintaining proper patient navigation file documentation and keep data collection up to date.

Requirement

1. Must have Diploma or Bachelor's degree in Nursing.
2. Advance Diploma in Oncology or Palliative Care Nursing is advantage.
3. Must have update and valid Annual Practicing Nursing license or Retention of Name with Malaysia Nursing Board.
4. Experienced in handling breast cancer patient or training in Palliative, Oncology and Surgical nursing is strong advantage.
5. Great organization, time management and administrative skills.
6. Has a positive attitude towards a wide and diverse range of patients, care givers and their family members
7. Good listening, negotiation and problem solving skills.
8. Good computer skills (Microsoft Office & Virtual meeting platform).
9. Fluent in local languages : Bahasa Malaysia, Mandarin, Tamil and local Sabah/Sarawak