Officer, IT

Benefits & Compensation

• Car Parking Allowance
• Loyalty Reward
• Performance Bonus
• Training and Development
• Monthly Staff Activities & Birthday Celebration

Your day-to-day:

• Performing daily routine tasks such as Monitoring, Data Backup & Recovery function and Daily Reporting
• Performing daily Operation Support to all locations including Retail Outlets & applying preventive maintenance. Escalate to next level of support when necessary
• Provide proactive Technical Support to prevent issues re-occurring
• Performing all IT related service within company IT policies, securities, guidelines and standard procedure
• Assist the IT Team to define, prepare and update IT technical and process documentation
• Manage corporate network infrastructure such as Firewall, VPN and Managed Switches
• Manage Website & Email on Hosting environment
• Support IT software general application such as: MS Office Suite, MS Windows, basic Network Setup, Antivirus, Remote Support, LAN, WAN, Active Directory, printers etc.
• Deployment of required software to the PC of all locations including Retail Outlets
• Provide IT Training to end user when required
• Liaise with vendors for problem resolution or to support corporate systems including coordinating with vendors for project execution
• Manage IT Procurement and work with vendors for quotations
• Manage and keep track of company IT asset
• Assist the IT Team to maintain server and IT infrastructure availability, schedule maintenance and patches as necessary
• Assist the IT Team to build SQL report from corporate system SQL database
• Assist the IT Team to provide SQL reports to HQ departments and any ad-hoc reporting
• Any other ad-hoc duties as assigned by the Company

You are ideal candidate because:

• At least Professional Certificate, Bachelor’s Degree in Information Technology, Computer Science, or related IT field from any accredited universities
• 1 - 2 years of experiences in related field is an advantage
• Previous experience in ERP such as Microsoft NAV is an advantage
• Proficient in Microsoft Office applications especially in Microsoft Word & Excel
• Be self-directed, proactive to take initiative, meticulous and attention to detail
• Possess good teamwork and ability to work independently, flexible, and a positive attitude
• Able to manage multiple tasks with the ability to prioritise tasks
• Able to work under pressure and tight deadline and a flexibility to work on shift/weekend/public holiday when required
• Possess the flexibility to outstation when required

Nice to have:

• Higher commitment in career, willing to invest your time & effort to learn & grow together with the company.
• Good interpersonal communication skills with a good command of English & Mandarin. Candidates fluent in Mandarin is preferred as the role requires candidates to deal with Mandarin speaking stakeholders.
• Possess own transport

Why comfort work with us?

• We are promoting teamwork and we work as a Team.
• Continuous Self-Improvement culture.