Online Customer Service Executive

Hexa Corp


Date: 1 day ago
City: Remote
Salary: MYR 1,400 - MYR 1,500 per month
Contract type: Full time
Remote
Job Responsibility

  • Manage customer interactions through various channels
  • Respond promptly to customer inquiries
  • Follow up on customer interactions
  • Provide feedback on the efficiency of the customer service process
  • Obtain and evaluate all relevant information to handle product and service inquiries

Job Requirements

  • Min education SPM / Certificate / Diploma
  • Knowledge of relevant computer applications
  • Knowledge of customer service principles and practices

Job Benefits

  • KWSP, SOCSO included
  • Min 12 annual leave per year, more for senior position.
  • We provide medical coverage. You may claim up to the limit of your position
  • Overtime allowance will be provided
  • Telephone allowance
  • Transportation & Meal allowance will be provided for outstation
  • Attendance allowance will be provided if no absence during working month

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