Operation Executive
LBS Bina Group Berhad
Date: 5 hours ago
City: Petaling Jaya
Contract type: Full time
Job Requirement
- Inspects retail outlets in the Shopping Mall and maintains good professional relationships with tenants.
- Escalating issues and problems to Assistant Manager/Manager of Operations.
- To work closely with the Security, Cleaner and maintenance department in ensuring the Shopping Mall is kept at tip top condition.
- Assists in inspecting the setup and operations of retail outlets in the Shopping Mall to ensure adherence to Tenancy Agreements and statutory requirements.
- Establishes and maintains good working relationships with Tenants of the Shopping Mall.
- Effectively presents information and responds to Tenant’s enquiries in detail.
- Handles complaints and any dissatisfaction expressed by Tenants or customers.
- Controls the use of corridors in front of shops by tenants.
- Manages tenants’ schedules for delivery of goods from the loading bay to their respective outlets.
- Prepare relevant correspondence letters, e-mails and reports to Tenants.
- Any other tasks or duties as assigned by superior from time to time.
- To prepare Operation Reports as required by management.
- To liaise with any relevant authorities when required.
- To support other departments within the mall operation.
- Any ad-hoc activities as instructed by superior.
- Minimum Postgraduate Diploma in Business Studies/Administration/Management, Commerce, or equivalent, Engineering relevant degree can be considered.
- Minimum 2 year of relevant work experience.
- Excellent interpersonal and communication skills.
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