Operation Executive

Role SummaryThe main responsibility of the Workshop Manager is to proactively develop and manage the workshop business and operations in order to maximize customer and employee satisfaction, as well as business performance contributing to the profitable growth of Scania. The Workshop Manager ensures that customers have great confidence in the workshop through the provision of excellent service by managing employees...

Job ResponsibilityAnswer customer calls and handle customer inquiries and complaints through various channels such as phone calls and emails, providing timely responses and professional solutions.Assist customers in processing and tracking orders, ensuring accurate and timely order information and providing customers with order status and shipping information.Track customer order progress, coordinate with production, logistics, and other departments to ensure orders are...

Job ResponsibilityIdentify and pursue new sales opportunities within the construction machinery sector, focusing on clients who require Mandarin language support.Develop and maintain strong relationships with existing and potential clients, providing exceptional customer service and support in Mandarin.Conduct outdoor sales activities, including site visits and product demonstrations, to showcase Zoomlion's construction machinery and agricultural machinery.Prepare and deliver compelling sales presentations in...