Operational Support Analyst (Credit Card Management)
Community Options, Inc.
Date: 21 hours ago
City: Petaling Jaya
Contract type: Full time
Description
Build your Career with an Industry Leaderat our Shared Services Centrein Malaysia.
As a global leader in premium label solutions, our purpose is to deliver the world's best label solutions that help our customers build their brands, while adding value to our employees, our shareholders, and the communities in which we operate.
If you share our vision and believe that you could contribute to the success of our company, we look forward to hearing from you!
Job Highlights
Concur
Build your Career with an Industry Leaderat our Shared Services Centrein Malaysia.
As a global leader in premium label solutions, our purpose is to deliver the world's best label solutions that help our customers build their brands, while adding value to our employees, our shareholders, and the communities in which we operate.
If you share our vision and believe that you could contribute to the success of our company, we look forward to hearing from you!
Job Highlights
- Conducive Working Environment
- Hybrid Working Arrangement
- Learning & Development
Concur
- Process enrolments of new system users, timely update of requested system changes, and ensure data accuracy.
- Audit expense reports to proactively identify issues and ensure compliance with Company’s Travel and Expense Policy.
- Manage and timely resolution of internal customers' inquiries on expense report payment policies, procedures, and practices.
- Train and assist internal customers on features and functions of the Concur Travel and Expense system, promoting a positive experience.
- Analyse and consolidate expense data from Concur using reporting analysis.
- Must be organised and an energetic self-starter who can handle a broad range of projects and has the ability to prioritise and work unsupervised.
- Assist with monthly internal audits.
- Update the user guides as necessary.
- Provide input and recommendations for training improvements.
- Handle the credit cards administration which includes new credit card application, credit card maintenance and credit card cancellation.
- Reconcile corporate credit card transactions by verifying charges against expense reports and resolving discrepancies.
- Manage card assignment and settlement processes, ensuring timely payments to the card providers and accurate financial records been captured.
- Enforce card usage policies and generate compliance reports.
- Assisting the employees on any credit card issues and Concur credit card submission.
- Coordinate the documents for e-signing through DocuSign.
- Update requesters on the status of e-signing when requested.
- Ensure accurate records for reporting to Board of Directors.
- Collaborate with IT experts to ensure the documents have been routed according to the company policy.
- Contribute to the development and implementation of positive change in the Master Data function in the Company.
- Leverage on use of technology and implement cost-neutral process enhancements.
- Ensure full adherence to Company’s accounting policies, processes, procedures, authorization levels, and SOX controls.
- Ensure full adherence to document retention as per the requirement by regulatory authorities in the specific country of operations/ business units.
- Develop and implement internal controls to safeguard Company’s assets and ensure compliance with financial regulations.
- Monitor and evaluate the effectiveness of existing internal controls.
- Stay updated on accounting standards, regulations, and compliance requirements to ensure the Company's financial practices align with industry standards and legal obligations.
- Promote a strong service ethos to support delivery to agreed Service Level Agreements.
- Act as the focal point to ensure effective communication and resolution of operational related issues and decisions.
- Build long-term relationships with Company’s internal stakeholders and leadership team.
- Work closely with other operation functions to ensure seamless coordination of financial activities.
- Perform any other duties as assigned by the Team Manager and/or Team Lead.
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