Operations Support Supervisor

Jaya Grocer (Trendcell Sdn. Bhd.)


Date: 3 weeks ago
City: Subang Jaya
Salary: MYR 2,500 - MYR 3,500 per month
Contract type: Full time
Job Responsibility

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For New Opening Branch

  • Be the head of assigned department and assist the Manager - Operations Support as well as the Store Manager in all matters pertaining to the department until the opening of the new branch.
  • Responsible to provide training and coaching for each employee in the assigned department following the company SOP so that they can carry out their duties and task.
  • Recommend / implement operational improvement plans to improve employee performance.

 For Existing Branches (Performance Improvements)

  • Ensures that each employee is efficient in carrying out their duties following the company's SOP.
  • Retrain staff as needed and recommending other training required by the staff (working with the training division).
  • Recommend / implement operational improvement plans to improve employee performance.
  • Responsible for updating the Operation's SOP for assigned department.

Any other assignment that may be assigned from time to time.

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Current Opening

  • Supervisor Cashier (Non Halal Counter)
  • Supervisor Food (Grocery products)
  • Supervisor Chilled and Frozen

Job Requirements

This is a Support Team Supervisor role, which falls under the Support Team. The Support Team is responsible for assisting outlet teams when there is a shortage of manpower, during new outlet setups, stock takes, and other related tasks. You are required to be flexible, travel frequently and must posses own transport.

  • Responsible for ensuring that assigned department achieve the performance goals set by the company for the new opening branch / branch performance improvements
  • Require to travel to support any outlet needed and new outlet opening
  • Possess own transport and able to travel within Klang Valley and outstation outlets
  • Able to be multitask in between Food, Non Food, Chilled & Frozen and Cahier department
  • Experience in retail industry specifically supermarket/hypermarket area
  • Experience in new outlet opening set up and support
  • Able to be based at Sunway Pyramid/Sunway Geo/Intermark Mall outlet

Job Benefits

  • Hostel provided
  • EPF, SOCSO, EIS etc contribution
  • One day off day on weekday
  • Overtime pay
  • Medical inpatient and outpatient
  • Annual year bonus and increment
  • Allowances
  • Free uniform

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