Order Management - Senior Process Executive

Infosys


Date: 6 days ago
City: Petaling Jaya
Contract type: Full time
Responsibilities

Job description

  • Processing of company’s sales orders upon receiving of purchase order from Sales team in a timely manner and accurately in compliance with documented policies
  • Monitor order status and provide update information to the company
  • Support Request on behalf of sales force i.e Amendments, Pricing sheets or quotes etc. for order requests.
  • Updating of internal reports promptly
  • Work with other departments on related issues, to follow up and take action to resolve all issues
  • Process negative processes such as credit, return and cancellation
  • Support building training curriculum & Work Instructions.
  • Perform work tasks assigned as and when required

Requirements

  • Diploma or degree in Finance, Business Administration, or related field
  • Minimum 2 - 3 years of relevant working experience
  • Knowledgeable in SAP – SD Module, SFDC – Case Management and MS Office (Outlook, Excel, Word etc)
  • Hands-on experience in working on Order to Cash process i.e Agreements/Contracts, Quote Management
  • Good understanding of Order Management process. Quote to Order.
  • Demonstrate high attention to details, organized and accuracy
  • Ability to multi-task and prioritize workload
  • Able to work under pressure, independently and as a team in fast moving environment
  • Good interpersonal, written, and oral communication skills.
  • Good Mathematic, analytical, and problem solving

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