Order Management - Senior Process Executive
Infosys
Date: 6 days ago
City: Petaling Jaya
Contract type: Full time
Responsibilities
Job description
Job description
- Processing of company’s sales orders upon receiving of purchase order from Sales team in a timely manner and accurately in compliance with documented policies
- Monitor order status and provide update information to the company
- Support Request on behalf of sales force i.e Amendments, Pricing sheets or quotes etc. for order requests.
- Updating of internal reports promptly
- Work with other departments on related issues, to follow up and take action to resolve all issues
- Process negative processes such as credit, return and cancellation
- Support building training curriculum & Work Instructions.
- Perform work tasks assigned as and when required
- Diploma or degree in Finance, Business Administration, or related field
- Minimum 2 - 3 years of relevant working experience
- Knowledgeable in SAP – SD Module, SFDC – Case Management and MS Office (Outlook, Excel, Word etc)
- Hands-on experience in working on Order to Cash process i.e Agreements/Contracts, Quote Management
- Good understanding of Order Management process. Quote to Order.
- Demonstrate high attention to details, organized and accuracy
- Ability to multi-task and prioritize workload
- Able to work under pressure, independently and as a team in fast moving environment
- Good interpersonal, written, and oral communication skills.
- Good Mathematic, analytical, and problem solving
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