Order Processing Officer

Bühler


Date: 1 day ago
City: Subang Jaya
Contract type: Full time
Subang Jaya, Malaysia Permanent 80-100% Hybrid 05.12.2025 This is where you'll excel
  • Execute Spare Part and Service Order Processing for the Southeast Asia region.
  • Arrange and coordinate freight deliveries with 3PL partners from vendor to customer via courier, sea freight, air freight, or local trucking.
  • Provide customer service support to internal teams and direct customers, addressing inquiries promptly.
  • Follow up on account receivable to maintain strong credit performance.
  • Manage trade instruments and shipping documents, including D/P, D/A, Letter of Credits, prepayment and credit terms.
  • Oversee and manage the return-of-material process.
  • Address customer feedback, complaints and requests for service remedies.
  • Perform additional duties and responsibilities as business needs evolve.
  • Ensure on-time delivery based on customer request delivery date.
  • Maintain strong collaboration with Manufacturing Factory (MLS) or external suppliers
These are the skills you'll need
  • Diploma or Degree in Supply Chain or Logistics.
  • Minimum 3 years' experience in supply chain or order fulfilment environment.
  • Strong PC and software knowledge (MS Word, Excel, PowerPoint, MS Office.
  • Knowledge of SAP (SD Module, Stock, Procurement).
  • Good knowledge in incoterm and freight management
  • Excellent analytical, problem solving and organizational skills
  • Proficient in English

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