Patient Access Program Specialist

Job Description

• Join the premier biopharmaceutical company in Asia Pacific for over 60 years.
• Bring your entrepreneurial curiosity and learning spirit into a career of purpose, personal growth, and leadership.
• Work with key stakeholders and commercial leaders and provide critical insights to help shape the best outcome, aligned with overall business objectives and aligned with operational requirements.
  
  

Our Human Health Division maintains a “patient first, profits later” ideology. The organization is comprised of sales, marketing, market access, digital analytics and commercial professionals who are passionate about their role in bringing our medicines to our customers worldwide.

Overview

Positively contribute to accelerating time to patient access. This is a dedicated team to delivering breakthrough innovations that extend and improve the lives of patients in SGMY by collaborating with governments and payers to ensure that people who need medicines have access to them.

What Will You Do

• Develop and maintain essential documentation, including process flows, PromoMat management, business cases, patient program proposal, and pharmacovigilance (PV) plan.
• Ensure all documentation is accurate, up-to-date, and compliant with organizational and regulatory standards.
• Oversee KeyPAP operations, including coordinating with 3rd party vendors and managing interactions with healthcare providers.
• Ensure effective implementation and smooth execution of program components, addressing any operational issues as they arise.
• Resolve any issues or escalations from vendors or providers promptly and professionally.
• Regularly assess and review vendor performance, making recommendations for improvements as needed.
• Review monitoring and control reports related to patient numbers and track vendor invoices, ensuring accuracy and timely processing.
• Work with multiple stakeholders to enhance program efficiency and support continuous improvement initiatives, including the implementation of new systems and the launch of new patient assistance programs.
• Perform other duties as assigned by the Line Manager, contributing to the overall success of patient programs and organizational goals.
  
  

What Should You Have

• Minimum 3 years’ experience managing 3rd party vendors within a healthcare environment.
• Business, Science or Healthcare related Degree with good interpersonal and communication skills, listening skills and demonstrate ability to work as part of a team.
• Self-motivated, proactive and highly committed to support and deliver results.
• High sense of ownership and accountability for achievement.
• Organized and self-disciplined, with high level of integrity and morals.
• Good networking and influencing skills. Excellent analytical skills.
• Understanding of oncology or rare diseases patient programs is an added advantage.
  
  

Who We Are

We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What We Look For

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status

Regular

Relocation

VISA Sponsorship

Travel Requirements

Flexible Work Arrangements

Hybrid

Shift

Valid Driving License

Hazardous Material(s)

Job Posting End Date

10/31/2024

• A job posting is effective until 11 59 59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
  
  

Job Posting End Date 10/31/2024

A job posting is effective until 11 59 59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID R312309