People Services Senior Generalist - MDM SEA

Job Title: People Services Generalist - MDM SEA

About The Job

Our Hubs are a crucial part of how we innovate, improving performance across every Sanofi department and providing a springboard for the amazing work we do. Build a career and you can be part of transforming our business while helping to change millions of lives. Ready? As the People Services Senior Generalist is responsible for controlling, monitoring, and executing People Services core models, ensuring a One Sanofi, best-in-class service for employees. This role supports employee lifecycle management within the legal framework and Sanofi's corporate policies, maintaining adequate control and minimizing associated risks.

Main Responsibilities

• Data Management & Reporting:
• Managing entire MDM & reporting for SEA.
• Ensure data quality in Workday
• Managing entire MDM & reporting for SEA.
• Ensure data quality in Workday
• Support in organization related matter in Workday
• Support in any Workday related queries in SEA
• Provide any monthly and ad-hoc reports
• Query Handling and Customer Service:
• Provide Level 2 support through One Support platform (ServiceNow)
• Handle employee queries related to People Services topics
• Maintain knowledge databases and support knowledge transfer activities
• Compliance and Documentation:
• Ensure adherence to Sanofi policies, guidelines, and mandatory internal controls
• Process Improvement:
• Contribute to continuous improvement initiatives and automation efforts
• Assist in updating country manuals, work instructions, and SOPs
• Support process automation initiatives and adoption
• Help identify and drive opportunities for efficiency or automation
• Raise change request in Workday
• Stakeholder Coordination:
• Collaborate with internal stakeholders (P&C, Legal, COEs, Facilities, etc.)
• Coordinate with external partners (Payroll and T&E BPO partners)
• Ensure compliance with Service Level Agreements (SLAs)
• Project Management
• Any ad- hoc project or onsite support needed
  
  

Qualifications

About you

• Bachelor's degree in HR, Business Administration, or Data analytic, or related field
• 2-3 years of experience in HR or related field
• Fluency in English required
• Experience in a multicultural environment is a plus
  
  

Skills And Competencies

• Solid understanding of HR processes and activities
• Proficiency in Microsoft Office, particularly Excel
• Knowledge of HR systems like Workday is advantageous
• Strong problem-solving and analytical skills
• Excellent communication and interpersonal skills
• Customer service orientation
• Leadership abilities and teamwork skills
• Adaptability and willingness to learn
• Detail-oriented with ability to meet deadlines
• Awareness of data privacy rules (e.g., GDPR)
  
  

Why choose us?

• Bring the miracles of science to life alongside a supportive, future-focused team.
• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.
• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
  
  

nullPursue Progress. Discover Extraordinary.

Join Sanofi and step into a new era of science - where your growth can be just as transformative as the work we do. We invest in you to reach further, think faster, and do what’s never-been-done-before. You’ll help push boundaries, challenge convention, and build smarter solutions that reach the communities we serve. Ready to chase the miracles of science and improve people’s lives? Let’s Pursue Progress and Discover Extraordinary – together.

At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status or other characteristics protected by law.