Personal Assistant to General Manager
Dusit Doha Hotel | Dusit Hotel & Suites - Doha
Date: 1 day ago
City: Malacca
Contract type: Full time
Job Description
PRIMARY RESPONSIBILITIES
PRIMARY RESPONSIBILITIES
- Assist the General Manager in the day-to-day operation of the hotel as required.
- Duties also include handling the calendar and administration assistance for the Hotel Manager
- Schedule and arrange all appointments for the GM.
- Prioritize all telephone calls and in-person external and internal visitors.
- Handle all incoming web-site comments/inquiries.
- Arrange all VIP reservation requests and associated amenities.
- Compose correspondence for the GM, such as welcome letters, guest follow-up letters, etc.
- Assist the GM in his/her public service role by keeping files up-to-date for the various committees and boards he/she participates on.
- Schedule all department and division heads for regular meetings with the GM.
- Support internal hotel projects, tracking necessary action and updating reports as progress is made (i.e. Hotel Vision, annual budget, etc.).
- Keeps the filing system up-to-date including all retail files.
- Maintain trace file and bring forward daily items to act on appropriate tasks.
- Draft Performance Reviews for Executive Committee.
- Handle all office administration duties such as mail, phones, photocopying, and office supplies.
- Schedule Executive Committee meetings, take and distribute minutes, and arrange/attend sub-committee meetings as required.
- Prepare payroll on a daily basis for administration staff.
- Make travel arrangements as required.
- Assist with and support staff events as appropriate, such as leadership meetings, executive retreat, staff receptions, etc.
- Assume the duties of the Administrative Assistant of the Director of Operations in his/her absence.
- Continuous learning through own IDP.
- Any other duties as may be assigned by the superior.
- Represents Dusit’s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.
- Communicate and fully embracing the Company’s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. – “Proud to belong and to contribute”
- Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.
- Bachelor degree in any discipline.
- Minimum of 2-3 years in secretarial, administrative experience. Exposure in hotel operation or hospitality business is highly desirable.
- Computer literate and ability to use other office equipments.
- Have excellent English communication skills both in written and spoken.
- Highly-organized, detail-oriented and possess pleasant personality with excellent communication and interpersonal skills.
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