Platform Engineering Manager

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to know the team

The Service Mesh Engineering team is a dynamic and experienced group responsible for developing our service mesh infrastructure, which forms the backbone of our microservice architecture. We help manage service-to-service connectivity, securing traffic, providing observability metrics, and enhancing service through proper use of Hystrix, timeouts, and rate limiting. Our team collaborates, using expertise in networking, infrastructure, microservices, and more.

If you are passionate about driving innovation in designing and managing service mesh architecture and shaping service-to-service connectivity, this opportunity is for you!

Get to know the role

We're looking for a hands-on Engineering Manager to lead our Service Mesh team – the group responsible for designing, implementing, and scaling our service mesh infrastructure (Istio) to power a, observable, and secure microservices ecosystem.

You'll guide a team of experienced engineers, collaborate with platform teams and business service teams, and shape the future of how our services communicate. If you're passionate about cloud-native networking, zero-trust security, and platform reliability, this role is for you. You will report to the Senior Software Engineering Manager and be based onsite at Petaling Jaya, Malaysia.

The Critical Tasks You Will Perform

• Lead the Team: Mentor engineers, foster a culture of ownership, and hire top talent.
• Lead the Service Mesh Strategy: Increase adoption of Istio, ensuring it meets performance, security, and scalability needs.
• Bridge Tech & Business: Work with service teams and platform teams to align service mesh capabilities with application requirements (e.g., traffic management, mTLS, observability).
• Optimize Performance: Solve challenges like latency spikes, sidecar overhead, and cross-group routing.
• Incident Leadership: Escalate issues for service mesh outages and complex debugging sessions.
  
  

Qualifications

What Essential Skills You Will Need

• 5+ years in infrastructure/platform engineering, with 2+ years managing teams.
• Expertise in service mesh technologies (Istio, Consul, or Envoy).
• Hands-on experience with AWS Kubernetes, API gateways, and cloud networking.
• Grasp of security fundamentals (mTLS, RBAC, zero-trust).
• Debug distributed systems.
  
  

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours
  
  

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.