Pre-Sales Engineer, Card Issuance & Payments (Remote)

About Reap

Reap is a global financial technology company headquartered in Hong Kong with employees across multiple countries. We enable financial connectivity and access for businesses worldwide by combining traditional finance with stablecoins for efficient money movement.

Through our stablecoin-powered corporate cards, payments, and expense management tools, we streamline financial operations and help businesses scale. Our APIs enable businesses to integrate stablecoin-enabled finance into their own products and services—from issuing Visa cards to facilitating cross-border payments.

Backed by leading investors including Index Ventures and HashKey Capital, Reap is building the future of borderless, stablecoin-enabled finance.

Your Role

As a Pre-Sales Engineer, you will be a critical technical voice in our growth story. You'll be the go-to technical expert for our prospective clients, working hand-in-hand with our sales team to craft and showcase the value of our Card Issuance and Payments platforms. This is a highly strategic role where you'll not only win new business but also scale your expertise across the sales organization by creating powerful enablement materials and training.

What You'll Do

• Be a Product Evangelist: Master the technical intricacies of Reap's products and solutions, and deliver compelling, customized demonstrations that bring their value to life for prospective clients.
• Solve Customer Challenges: Collaborate closely with the sales team to lead technical discovery sessions, deeply understand a client's business needs, and design tailored solutions that address their specific pain points.
• Drive Technical Wins: Own the technical aspects of the sales cycle, from initial conversations and solution design to managing Proof of Concepts (POCs) that prove the value and viability of our platforms.
• Bridge the Gap: Act as the key technical liaison between our prospective clients and internal teams, ensuring a smooth transition from pre-sales to implementation and providing valuable market feedback to our product and engineering teams.
• Build Strong Relationships: Establish yourself as a trusted technical advisor to both technical and non-technical stakeholders, building confidence in Reap's ability to meet their current and future needs.
• Empower the Team: Create and maintain technical sales collateral, and train the sales team on new product features and the competitive landscape.
  
  

What We're Looking For

• Experience: 2+ years in a Pre-Sales, Solutions Engineering, or a similar client-facing technical role, ideally within a FinTech, Payments, or SaaS company.
• Industry Knowledge: A strong understanding of the cards and payments ecosystem (card issuance, payment processing, etc.) is highly desirable. A foundational understanding of cryptocurrency is required; experience with Web3 concepts is a plus.
• Technical Acumen: You are comfortable discussing technical concepts, have a grasp of how APIs work, and can quickly learn new technologies.
• Exceptional Communicator: You can translate complex technical ideas into clear, concise language for diverse audiences and are a confident and engaging presenter.
• Problem-Solver: You are naturally curious, a critical thinker, and enjoy digging into complex challenges to find the best solution.
• Collaborative Spirit: You thrive in a team environment and have a proven ability to work effectively with sales, product, and engineering teams.
• Education: A degree in Computer Science, Information Technology, Business, or a related field is a plus, but not required if you have equivalent experience.
• Languages: Fluency in English is required. Proficiency in other languages, such as Mandarin, Spanish, or Portugese, is a strong asset.
  
  

Why You'll Love Working at Reap

• Shape the Future of FinTech: You'll be at the heart of a dynamic and innovative company, with a real opportunity to influence our product and our success.
• Growth and Development: We are committed to your professional growth and will provide you with the tools and support you need to succeed.
• Inclusive and Collaborative Culture: Join a diverse and passionate team where your voice is heard and your contributions are valued.
• Flexible Work Environment: We offer fully flexible remote work options to help you achieve a healthy work-life balance.
• Competitive Compensation and Benefits: We offer a competitive salary, employee share options, comprehensive health insurance, and your own corporate Reap card.
  
  

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