Principal Product Manager, Lending

Get To Know Our Company

GX Bank Berhad - the Grab-led Digital Bank - is the FIRST digital bank in Malaysia, approved by BNM to commence operations. We aim to leverage technology and innovation to serve the financial needs of the unserved and underserved individuals, and micro and small medium enterprises.

We are driven by our shared purpose and passion to bring positive transformation to the banking industry, starting with solutions that address the financial struggles of Malaysians and businesses.

Get To Know The Role

As part of the Product Team, you will lead some of our highest impact, strategic projects across the region. You’ll be responsible for raising the bar, delivering projects that require complex stakeholder management and coordination across multiple cross-functional teams. You will have the opportunity to help define the overall digibank product strategy.

We like creative hustlers, people who can think outside the box, motivate and get stuff done even if it seems impossible. We work fast, push the boundaries, try new things and sometimes they don’t work, so we embrace failure and lifelong learning.

• Build and own the lending products for our banks in Singapore (GXS) and Malaysia (GXBank) which users love and yet make business sense.
• Identify areas of opportunity on partner apps to surface and drive adoption of our lending products via seamless and highly contextual integration with ecosystem.
• Work with external partners, credit bureau and vendors to build end to end lending workflows.
• Collaborate with engineering, design, research and business stakeholders to define an ambitious strategy, develop and maintain a prioritized product backlog, and execute on delivering delightful and impactful experiences for customers.
• Work with Product Marketing, Operations and other stakeholders on innovative and well defined go-to-market plans.
• Ship minimum-loveable-products based on quantitative and qualitative data on user behavior and experimentation (e.g. a/b testing, survey data, usability studies), and continuously iterate on products based on feedback and data insights.
• Define success metrics and consistently measure the impact of your work, use these metrics to inform future product decisions and improvements.
• Deliver the roadmap through agile sprint cycles, breaking down the product roadmap into executable stories and requirements, ensuring timely and effective delivery.
  
  

The Must Haves

• A degree in computer science, software engineering, information technology, business, finance, economics or related fields.
• 8+ years experience as a product manager with a tech software or financial services company with experience working with lending products.
• Strong analytical skills with a data-driven mindset.
• Empathy for users and a drive to discover and resolve their pain points.
• An owner’s mindset - you don’t shy away from the hard stuff.
• Healthy blend of strategic thinking capabilities with an innate "dream big, start small" mindset and an eagle eye for detail.
• Demonstrable success in launching new products or features with clear metrics and impact; Start-up experience is a plus.
• Excellent collaboration and communication skills with an ability to quickly command trust and respect from executives and partners.
• Ability to manage multiple stakeholders and work in a fast-paced environment.
• Familiarity with agile methodologies and experience in leading agile teams.