Procure to Pay Ops Associate (PTP) - Arabic Speaking

Job Description:

We are looking for a detail-oriented and proactive Procure-to-Pay (P2P) Associate to support end-to-end procurement and accounts payable processes. This role involves managing purchase requisitions, purchase orders, vendor invoicing, and payment processing to ensure accuracy, compliance, and timely execution. The ideal candidate should have strong analytical skills, experience with ERP systems, and a solid understanding of procurement and finance workflows.

Key Responsibility

Operation Excellence

Work with OE support team ;

Sound Operations management experience (including SLA management);

Basic contractual / change management knowledge;

Client interaction skill

Problem Solving

Experience in managing unstructured problems

Problems within this role are typically service related for the client. Problems can occur on a daily basis and can range from small client requests through to large service issues.

For contractual problems – working closely with SDL to ensure gaps are identified and closed with client agreement.

Project Management

Attendance to meeting and reviews based on defined MOS system;

Support SDL achieve the cost control within budget;

Facilitate on the hiring, development, coaching and performance management process of staff in dedicated unit.

People developer, build up team succession and keep the delivery continuously

Client communication, build up the relation and expectation management;

Innovation at work, and focus on client value creation;

Take ownership

Job Qualifications

Fluent Arabic and English language skills including Oral and Business Writing

Familiar with F&A outsourcing operation,

Rich client facing experience, good at communication with client

High responsibility and dedication on work

Possess minimum Degree