Product Manager, FinTrust

GXBank


Date: 3 hours ago
City: Petaling Jaya
Contract type: Full time
Get To Know The Role

  • Conceptualise, spearhead product development by leveraging technology, data, partnerships, in order to execute and create best in class value propositions for our target customers
  • Own and manage full end to end product life cycle management, from ideation / conceptualisation / iteration, pricing, profitability, financial strategies, portfolio analysis, system testing, go to market initiatives, pre and post launch activities and longer term sustainability
  • Own and manage the full end to end product life cycle management
  • Execute the strategic planning rhythm to ensure follow-through of the functional deliverables via discussions, updates and action-tracking
  • Work with the business head on relevant business products for the target segment
  • Drive acquisition, activation and usage, retention, cross sell and upsell
  • Work with operations/tech on end to end delivery of service
  • Work with service to ensure best in class service delivery
  • Responsible to drive NPS/customer satisfaction
  • Ensure all products fulfil all regulatory requirements
  • Work with the business head to define system specifications and participate in UAT testing for new and enhanced products.
  • Drive digitization initiatives to automate processes as part of the overall wealth capability roadmap.
  • Work closely with the various Products team, Sales & Distribution to explore new financing initiatives on product launches.
  • Perform periodic review, update and implementation of compliance control in accordance with the Bank's standards.
  • Keep abreast with market updates to ensure product relevancy.
  • Solve for unit economics at a product and customer level.

The Must-haves

  • 4-5+ years experience as a product manager with a tech software or financial services company.
  • Have an understanding of banking operations and FinCrime.
  • A degree in computer science, software engineering, information technology, business, finance, economics or related fields.
  • Demonstrable success in launching new products or features with clear metrics and impact; ideally in a fintech, ecommerce or startup environment.
  • Healthy blend of strategic thinking capabilities with An innate "dream big, start small" mindset and an eagle eye for detail.
  • Empathy for users and a drive to discover and resolve their pain points.
  • An analytical and a data-driven approach to problem solving.
  • An owner’s mindset - you don’t shy away from the hard stuff.

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