Product Owner (E-commerce)

What's the role?

We are looking for a proactive and visionary Product Owner to join our e-commerce team. This role is pivotal in shaping and delivering digital solutions that enhance the customer journey on Hilti Online. You will be responsible for managing the product backlog, writing user stories, aligning with stakeholders, and ensuring timely delivery of high-impact features.

Who is Hilti?

At Hilti, we are a passionate global team committed to making construction better. As a trusted partner for productivity, safety, and sustainability, we provide our customers innovative solutions that impact the buildings, roads, and infrastructure people rely on every day.

Hilti is where individuals grow lasting careers by exploring possibilities, maximizing their potential, owning their development, and making a real difference every day.

What does the role involve?

• Define and communicate the product vision, roadmap, and KPIs aligned with strategic business goals.
• Own and manage the product backlog, ensuring clarity, prioritization, and continuous refinement.
• Write clear and actionable user stories to guide development teams.
• Lead sprint planning, reviews, and retrospectives in an Agile/Scrum environment.
• Collaborate with UX, development, analytics, and business stakeholders to deliver high-impact features.
• Align with stakeholders across functions to ensure shared understanding and timely delivery.
• Analyze customer behavior, market trends, and internal data to inform product decisions.
• Ensure seamless integration of new features into the global e-commerce architecture.
• Act as the voice of the customer and advocate for user-centric design and functionality.
• Monitor product performance and iterate based on feedback and analytics.
  
  
  

We have an excellent mix of people, which we believe makes for a more vibrant, more innovative and more productive team.

What do we offer?

We really value our people, and we've worked hard to develop a reward package that reflects this, creating your future to be just how you would want it. Some of our benefits include:

• A caring and performance-oriented culture.
• A recognised Great Place to Work 2025, which celebrates our commitment to a culture that values care, performance, and innovation for our greatest strength, our people.
• Competitive rewards and comprehensive career development opportunities that ensure your success is our priority.
• Click on the link to know more Kuala Lumpur | Hilti Careers
  
  
  

What you need is:

• Experience as a Product Owner, ideally in e-commerce or digital platforms. Ideally 4 years of practical experience .
• Strong understanding of Agile methodologies (Scrum, Kanban).
• Experience with tools like JIRA, Confluence, Google Analytics, and A/B testing platforms.
• Excellent communication and stakeholder management skills.
• Analytical mindset with a passion for data-driven decision-making.
• Familiarity with e-commerce KPIs, conversion funnels, and customer experience metrics.
  
  
  

Why should you apply?

We know you have plenty of choices when it comes to your career. What makes Hilti stand out is our people. We pride ourselves on fostering an inclusive, caring and high-performing culture that embraces diversity in all its forms.

At Hilti, everyone has the opportunity to thrive. We welcome qualified candidates from all backgrounds and provide equal opportunities. What truly sets you apart at Hilti is your passion for teamwork, willingness to learn and grow, and drive to make an impact.

Whether you're in finance, marketing, product development, or any other team, your work directly contributes to advancements that make construction sites safer, more sustainable, and more efficient. Bring your unique perspective to a team that values what makes you you. Together, let's make construction better and build a better future for everyone, everywhere.

Join us in making construction better.

Apply now.

Learn more about us: https://careers.hilti.group/en

Learn more about our recruitment process: https://careers.hilti.group/en/candidate-interview-preparation/