Product Sales Specialist
Standard Chartered
Date: 1 week ago
City: Kuala Lumpur
Contract type: Full time
Job Summary
About Wealth and Retail Banking
Wealth and Retail Banking (WRB) serves more than 11 million clients in many of the world’s fastest-growing markets. Our client continuum spans from Mass Retail to Affluent, including high-net worth clients served by our Private Bank. We leverage digital banking channels with a human touch to provide clients with differentiated products and services such as deposits, payments, financing, wealth management and personalised advice. We also support small business clients with their business banking needs
We are currently seeking an ambitious individual to join our Wealth Retail Banking team in the role of Product Sales Specialist working together with colleagues to define, manage and achieve divisional business targets
Principal Responsibilities: Meeting of KPIs
Requirements
Skills Competencies
Wealth and Retail Banking (WRB) serves more than 11 million clients in many of the world’s fastest-growing markets. Our client continuum spans from Mass Retail to Affluent, including high-net worth clients served by our Private Bank. We leverage digital banking channels with a human touch to provide clients with differentiated products and services such as deposits, payments, financing, wealth management and personalised advice. We also support small business clients with their business banking needs
We are currently seeking an ambitious individual to join our Wealth Retail Banking team in the role of Product Sales Specialist working together with colleagues to define, manage and achieve divisional business targets
Principal Responsibilities: Meeting of KPIs
- To perform direct closure of life insurance products for mass affluent, employee banking and business banking segment.
- Accountable to bring in direct insurance business revenue via self-closure as primary task
- Actively acquire new to product (NTP) clients via multiple communication methods (cold calling, e-mails, etc) and different channels (self-source, referrals, roadshows etc)
- Actively support any referrals from other business channels.
- To achieve overall participation, productivity, conversion ratio, profitability and quality sales.
- Work closely with the retail stakeholders and Insurance Service Provider (ISP) to ensure sales and service is provided to Retail Banking customers in line with Bank standard
- Provides after sales service & guidance to customers such claims process, policy changes, etc.
Requirements
- Candidate must possess at least a Bachelor’s degree in Business Studies/Banking/Insurance or equivalent with necessary & relevant licenses.
- Highly results oriented with Strong negotiation skills and influencing skills to drive sales.
- With min 2 years of relevant working experience in financial service industry with sales experience in Bancassurance and life insurance protection product preferably in a banking environment.
- Good communication and interpersonal skills.
Skills Competencies
- Financial Planning
- Investment Portfolio Review
- Insurance and Takaful
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
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