Product Support Specialist (OLC Programmer)

About Mettler Toledo

METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.

Purpose of the job:

The purpose of this role is to support the modification and maintenance of the online product configuration tool to be used as a front-end sales tool and output a technical specification for the engineering teams to work with. To perform user acceptance testing, identify bugs/ defects and work to correct and resolve them for retest. The individual will work closely with Product Management, Product Engineering, Sales and Operations to gather requirements necessary to build rules-based bills of materials and routings for highly configurable product and work closely with Corporate Master Data Teams to maintain existing configurable products.

Responsibilities:

• Work with key stakeholders to maintain and modify online product configurators based on business and corporate requirements using TypeScript and JavaScript.
• Program unit tests for TypeScript and JavaScript code.
• Perform user acceptance testing, report bugs, and identify root causes and corrective actions.
• Collaborate with engineering application teams to program product handling rules into the configurator.
• Work within a team of developers from within the business and global corporate partners to harmonize the design of the configurator.
• Proactively initiate, develop, and maintain effective working relationships with cross-functional team members in product engineering, product management, sales, and operations.
• Develop within Adobe Experience Manager Forms.
• Manage the configuration change process for options, rules, and features requested by the business.
• Provide reports and dashboards to product management
• Create, modify or maintain sales tools for further automation
• Communicate new releases and updates regarding the configuration tool to the business.

Qualification:

• Web development experience using `Typescript`, `Node.js`, `HTML`, `CSS`
• Ideally experience in Java programming (or similar OOP language)
• Ideally experience working with `Adobe Experience Manager`, or experience working with any major `CMS (Content Management System)`.
• Working knowledge of `Git`
• Experience working with `OOP (Object-oriented programming) Typescript` projects.
• Knowledge of Excel and VBA programming
• Knowledge of software development, best practices, software design patterns
• Experience with using project management tools such as Jira, Devops or similar

How to apply:

Click "Apply Now" or send your updated CV with a subject line "OLC Programmer" to [email protected]