Production Shift Manager

FrieslandCampina


Date: 2 weeks ago
City: Petaling Jaya
Contract type: Full time
Plan, direct, motivate, and lead the UHT filling and packing team to optimize plant capacity and efficiency, ensuring target output is achieved within the company’s quality standards and production budget. The role is also responsible for implementing safety systems, maintaining quality standards, and driving continuous improvement through Autonomous Maintenance (AM) and Preventive Maintenance (PM) initiatives.

What We Ask

  • Minimum of 2 years of working experience in any food manufacturing industry, with a degree or equivalent qualification.
  • Experience in dairy food processing and manufacturing operations.
  • Ability to operate food processing machinery, including conducting troubleshooting, routine maintenance, and cleaning.
  • Knowledge of quality control procedures and hygiene standards.
  • Familiarity with industry standards and practices such as GMP, HACCP, ATEX, 5S, Autonomous Maintenance (AM), Preventive Maintenance (PM), HIRADC, LOTO/LOTO (Lockout/Tagout), and Root Cause Analysis (RCA).


What We Offer2. Mentorship & Supervision3. Tools, Equipment & Uniforms4. Work Schedule & Compensation

  • Comprehensive Training & Onboarding
  • Introduction to UHT Processing: Gain a solid understanding of ultra-high temperature technology and aseptic packaging.
  • Standard Operating Procedures (SOPs): Training on equipment operation, cleaning, sterilization, and maintenance protocols.
  • Food Safety & Hygiene: Learn HACCP principles, GMP (Good Manufacturing Practices), and quality control procedures.
  • Health & Safety Induction: Familiarization with site-specific safety rules, emergency procedures, and the correct use of personal protective equipment (PPE).
  • On-the-Job Training: Receive hands-on guidance from experienced operators and supervisors.
  • Mentor Assignment: A dedicated buddy or mentor is assigned to support new hires during the probation period.
  • Personal Protective Equipment (PPE): Includes gloves, safety shoes, goggles, hairnets, and more.
  • Uniforms & Locker Access: Clean, sterilized uniforms and secure personal lockers are provided.
  • Logbooks & Checklists: Daily task recording and equipment monitoring via digital or physical logs.
  • Competitive salary package
  • Shift allowance (if applicable)
  • Overtime pay
  • Meal or transportation allowance


Vacancy Description2. Quality3. Productivity

  • Safety
  • Ensure compliance with ISO 14001, OHSAS 18001 certification requirements, and the company’s SHE (Safety, Health, and Environment) policies and Life Saving Rules (LSR) within your area of responsibility.
  • Contribute to DLMI’s SHE KPIs, such as achieving zero accidents and promoting energy and water savings.
  • Create a safe working environment by implementing machine safety guidelines and safe operating procedures.
  • Investigate any incidents occurring in the plant and report them to the SHE department.
  • Implement all standards in accordance with FOQUS, FSSC 22000, ISO 9001, Halal requirements, the HACCP plan, and the DLMI Quality System.
  • Train staff and promote adherence to the Golden Quality Rules (GQR); encourage reporting of quality deviations and improvement ideas.
  • Report any deviations from the quality plan, CCP, OPRP, and QCP, and take corrective actions, including making decisions on the status of finished products.
  • Create and maintain a master list of in-process equipment for verification, calibration, and periodic maintenance, ensuring equipment results are accurate and reliable.
  • Conduct Root Cause Analysis (RCA) for any quality deviations and respond to non-conformities (NC) in a timely manner.
  • Participate in investigations of product complaints related to quality issues.
  • Report and raise complaint memos for any deviations involving raw materials (RM) or packaging materials (PM) to QA/QC.
  • Enforce Good Manufacturing Practices (GMP) and hygiene standards throughout the plant.
  • Update all quality-related documentation as needed.
  • Ensure audit preparedness and readiness at all times.
  • Ensure safe operations that produce quality outputs and meet production targets within the budgeted conversion cost.
  • Meet objectives and targets as outlined in the company’s goals and the plant’s KPIs.
  • Implement all necessary procedures and guidelines for effective production operations.
  • Minimize machine breakdowns and short stops by ensuring all machinery and equipment are well-maintained and operating efficiently to meet output targets.
  • Lead WCOM (World Class Operations Management) R projects and drive the implementation of Autonomous Maintenance (AM) teams.
  • Manage, motivate, and counsel employees on misconduct and frequent medical leave to improve morale and productivity.
  • Prepare manpower schedules and ensure overtime submissions are completed before the deadline.
  • Support shift operations and serve as a backup for the Shift Manager when required.
  • Lead overtime optimization and operator multitasking initiatives in the plant.
  • Organize routine and new process training for operators when necessary.


Staying true to who you really are, that is your starting point at FrieslandCampina. Because it is precisely by embracing our differences that we can grow together. We want to create a working environment that allows all employees to bring their best and authentic selves. If who we are suits you, but you're not sure if you're the best fit for the role, we still encourage you to apply so we can help you find the role that fits you best.

Team Details

For thousands of people every day, we are more than just a dairy company. To our farmers, our employees, the communities we serve, the businesses we work with and the people to whom we bring happiness, FrieslandCampina means something more. For them it's not just about what we do, but who we are.

We value talented people from any background who want to contribute to something bigger than themselves. We encourage all of our employees to make decisions that benefit our entire company. At FrieslandCampina we own our own career and act accordingly. We trust you to make a difference in your job and influence the bigger picture. Working at FrieslandCampina means you are contributing to a better world.

The Filling and Packing Department plays a crucial role in the UHT milk production process. After milk undergoes ultra-high temperature sterilization to ensure safety and long shelf life, it moves to our filling and packing lines where it is carefully packaged under sterile conditions.

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