Project Manager - Korean Speaking - End User Transformation

About Capco,
Capco, a global business and technology consultancy dedicated solely to the financial services industry. Our professionals combine innovative thinking with our unrivalled first-hand industry knowledge to offer our clients consulting expertise, complex technology and package integration, and managed services to move their organizations forward.

Through our collaborative and efficient approach, we help our clients successfully increase revenue, manage risk and regulatory change, reduce costs and enhance control. We specialize in banking; capital markets; wealth and investment management; finance, risk & compliance; and technology. We serve our clients from offices in leading financial centres across North America, Europe and APAC

Role Overview

• Collaborate with stakeholders to develop a project management scope of work and detailed plan to deliver the required solutions
• Develop project documentation including scope of work, budget, timelines and acceptance criteria
• Provide regular status reporting to senior management against milestones & budget, including any issues and/or risks identified
• Engage and drive stakeholders to deliver to the project plan, within scope, on time and to budget
• Identify, mitigate and communicate key assumptions, issues, risks and dependencies to master projects & relevant control and governance committees
• Document any identified required changes and communicate the changes to the relevant parties
• Facilitate the negotiation of requirements amongst multiple stakeholders.
• Ensure internal process, standards and risk compliance (including security, regulatory and audit requirements) are met
• Ensure resource availability and allocation
• Requirements management
• Stakeholder and communication management
• Measure project performance using appropriate systems, tools and techniques
• Pursue opportunities for continuous improvement
• Ability to work across multiple projects/ initiatives at the same time
• Manage the day-to-day running of the Project/Program and execution against the project management plan (PMP)
• Mitigate and resolve risks and issues which may impair project delivery
• Ensue Clarity is up to date including Project static data, status update including RAG status, key milestones, financials, risks, dependencies, issues and resource forecasts are tracked & reported
• Ensure that all submissions to committees are of the right quality and are timely
• Deliver the Project’s products and processes into BAU
• Implement Project closure procedure

Experience

• 10 years of experience and proven records in delivering major Infrastructure programs in the Banking industry, including accountability for IT solution delivery
• Experience in user software deployment projects (knowledge on SDLC)
• Bilingual language requirement to have Korean language and English
• Exposure to business engagement. Stakeholder management experience working with senior level stakeholders to deliver project and provide status updates
• Proven experience with co-ordination of many dependencies and multiple demanding stakeholders in a complex, large-scale deployment environment
• Strong project management experience with the ability to work on multiple projects under pressure and tight timelines
• Proven skills in coordination, staff management and leadership working with vendors and internal teams including Procurement, Ops and stakeholders
• Rigorous approach to management of project delivery methodology
• Leadership skills to coach, co-ordinate and grow a successful delivery team
• Excellent oral, written communication and presentation skills
• Ability to manage a diverse and challenging stakeholder community

• Strong technologist, ability to problem solve, think out of the box, self-starter, ability to work under pressure
• Process network infrastructure knowledge, including switching, routing, firewalls, circuits topology, load balancing, etc
• Excellent interpersonal skills which lend themselves to team-oriented approach and able to work effectively as part of a team and as an individual
• Ability to think clearly and to resolve critical problems in a high-pressure environment
• Strong Microsoft Office (MS Excel, MS Powerpoint, MS Project) skills
• Process good influencing skills and problem solving skills
• Solid project organisational skills including attention to detail and multitasking ability to track project delivery status, dependencies and financials
• PMP/Scrum Certification preferable