QA Solution Analyst

Join Nexperia and connect your unique talents and passion to your goals for a fulfilling career with growth and reward. We are a global semiconductor manufacturer with a highly skilled and diverse workforce of over 15,000 employees from over 50 countries worldwide. Every electronic design in the world can be made complete with Nexperia products To meet the customer’s evolving needs, our engineers are dedicated to developing cutting-edge semiconductor solution via advanced design tools and methodologies to create innovative products that deliver high performance, reliability, efficiency, and quality Nevertheless, we are also committed to provide a positive and supportive environment for our employees. We offer competitive compensation packages, health and wellness programs, on-the-job training, and career development opportunities. As well as promotes work-life balance by offering flexible work arrangements and various employee engagement initiatives Together be part of something bigger, only at Nexperia About the role Senior Solution Analyst / Solution Analyst will support the MES / Manufacturing Application / Quality Application located in the Asia Pacific Nexperia Sites (Guangdong, Malaysia, Philippines, and Wuxi). He / She will Keep the Lights-On of the operations and enable businesses to enhance and optimize their applications. They will be crucial in designing and delivering technical solutions that address specific business or organizational needs What you will do

• Operational support for incident, service, change request and project participation.
• Gather & analyze user requirements and propose & design IT solutions to align with business requirements.
• Prepare detailed functional specifications for IT solutions considering factors like scalability, security, and performance.
• Facilitates implementation by ensuring proper integration, testing, and user training.
• Prepare comprehensive technical documentation, including system diagrams, technical specifications, and user manuals.
• Provide support for implemented solutions, troubleshooting issues, and ensuring system stability.

What you will need

• Key result areas are operational incidents, service requests, change requests, business fulfillment and collaboration management, and project participation support. The performance indicators are to be defined / agreed yearly aligned with the strategic plans and roadmap of BE Manufacturing IT.
• Expectation to achieve the agreed key performance indicator (Portfolio KPI and Individual KPI).
• Solution Effectiveness: Assess the success of implemented solutions in meeting business requirements and delivering expected outcomes, such as improved efficiency, cost savings, or revenue growth.
• Timeliness: Evaluate the ability to meet project/change request milestones and deadlines, ensuring that projects/change requests are completed on schedule and within budget.
• Quality of Documentation: Measure the completeness and clarity of technical documentation, including system diagrams, specifications, and user manuals.
• Issue Resolution: Track the speed and effectiveness of addressing technical issues and troubleshooting, minimizing system downtime and disruptions.
• Stakeholder Satisfaction: Collect feedback from business users, IT teams, and other stakeholders to gauge overall satisfaction with the solutions provided, including factors like ease of use and reliability.
• Measurement criteria are responsible for incidents and change requests in change solutions. Responsible for performing the change request solution design, project participation support in the committed timeline, project participation support in technical design and functional specification, and cross-portfolio improvement for the system change timeline and documentation.

Position qualification

• Minimum 2-3 years of Solution Analyst and minimum 5-6 years of Senior Solution Analyst IT experience in a multinational and/or semiconductor environment.
• University background / education in engineering and/or computer sciences.
• Specific skillsets
• Knowledge in MES / Manufacturing application / Quality application support, and / or any programming language is a plus factor.

Why work for us? At Nexperia, we offer comprehensive compensation and benefits package tailored to your individual needs, including:

• Competitive compensation and benefits: we offer competitive salaries, bonuses, and benefits packages to our employees, including health insurance, retirement plans, and paid time off.
• Career development opportunities: We provide various career development opportunities, including training programs, mentoring, and leadership development programs, to help employees enhance their skills and advance their careers.
• Employee engagement initiatives: We have various employee engagement initiatives, such as team-building activities, social events, and employee recognition programs, to promote a positive work culture and enhance employee morale.
• Health and wellness programs: We promote employee health and wellness through various on-site programs to help employees maintain a healthy work-life balance from the perspective of physical and mentality.

Talent acquisition based on Nexperia vacancies is not appreciated. Nexperia job adverts are Nexperia copyright material and the word Nexperia is a registered trademark Nexperia is an Equal Opportunity/Affirmative Action Employer.