Quality Engineer

International Business Consulting


Date: 3 weeks ago
City: Johor Bahru
Contract type: Full time
Job Title: Quality Engineer (质量工程师)

Position No.: 397

Department: Quality Department (质量部)

Reports to: Quality Manager (质量经理)

Direct Subordinate: QC Inspector (检验员)

Overview Of Responsibilities

  • Lead the QC teams to carry out relevant inspection activities.
  • Responsible for formulating inspection specifications, inspection standards, and various quality documents for the Quality Inspection Department.
  • Handle and analyze quality abnormalities.
  • Conduct reliability tests on products.
  • Improve quality inspection methods.
  • Confirm and verify quality standards.

Responsibilities And Work Assignments

  • Formulation and Implementation of Inspection Standards
  • Responsible for formulating inspection standards, inspection forms, work instructions, and QC engineering drawings for the quality inspection department.
  • Strictly implement approved inspection standards and revise them in a timely manner according to the company's actual development.
  • Document Verification and Management
  • Verify all inspection documents of the Quality Department to ensure their applicability.
  • Regularly clean up stored expired quality files and apply for scrapping of expired files.
  • Customer Complaint Handling
  • Analyze the reasons for customer complaints and organize/lead relevant departments in customer complaint review meetings.
  • Formulate improvement measures for customer complaints, verify the effectiveness of these measures, and reply to 8D reports.
  • Communicate and coordinate with customers in a timely manner to understand the reasons and situations of complaints.
  • Statistically analyze customer complaint cases and regularly organize review meetings.
  • Reliability Testing and Quality System Development
  • Conduct reliability tests on newly imported products and record test data and results.
  • Distribute approved reliability test data to customers as needed.
  • Participate in formulating the company's quality guidelines and goals; establish a sound quality control system.
  • Coordinate with internal and external departments to actively organize and implement various quality systems.
  • Equipment Calibration and Management
  • Regularly carry out internal and external calibration of expired instruments and equipment to ensure normal operation.
  • Manage the ledger of company instruments and equipment, and apply for scrapping of old or unrepairable instruments.

Authority

  • Has the final right to interpret all inspection documents and standards of the Quality Inspection Department.
  • Has the right to improve and optimize inspection methods of the Quality Inspection Department.
  • In the absence of the head of the quality inspection section, has the final right to judge all adverse phenomena.
  • Has the right to request cooperation from production and other departments in handling product abnormalities.
  • In the absence of the head of the quality inspection section, has the right to supervise and guide all quality-related actions of the department.

Work Collaborative Relationships

Internal Coordination:

  • Warehouse
  • Production
  • Procurement
  • Technology
  • Planning

External Coordination

  • Suppliers
  • Customers

Appointment Qualifications

Educational Level:

  • College degree or above

Profession

  • Mechatronics integration

Work Experience

  • More than 3 years of experience in supplier quality management

Knowledge/Skills

  • Familiarity with APQP, SWOT, PDCA, PPAP, 8D, FMEA, 5W2H, etc.

Appraisal Indicators

  • Timely rate of inspection is ≥95%
  • Pass rate of the first handover inspection of the product is ≥85%
  • Quality inspectors have been issued less than 5 non-conformity items by security personnel on the spot
  • Quality inspectors participate in company safety training, and new employees complete third-level safety education
  • Personnel of the Quality Inspection Section have not violated laws and regulations

Acknowledgements

  • Confirmed by Hiring Manager
  • Audited and Approved by Upper Management
  • Confirmed by HR Department
  • Confirmed by Employee (with signature and date)

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