Receptionist
OSIM Malaysia
Date: 4 hours ago
City: Petaling Jaya
Contract type: Full time
Job Responsibility
Free Parking
Staffs Purchase
Birthday Leave
- Strong communication and interpersonal skills with the ability to build rapport with customers
- Excellent problem-solving and critical thinking skills to effectively address customer concerns
- Proficient in the English language, with the ability to communicate clearly and confidently
- Familiarity with customer service best practices and call centre operations
- Previous experience in a customer service or call centre role is preferred
- Good attention to detail and the ability to multitask in a fast-paced environment
- Commitment to providing exceptional customer service and a positive attitude
- Answering and handling inbound customer calls in a professional and courteous manner
- Replying customer email related general enquiry.
- Providing accurate information and resolving customer inquiries and concerns
- Escalating complex issues to the appropriate team or department when necessary
- Documenting customer interactions and maintaining detailed records
- Actively listening to customers to understand their needs and provide tailored solutions
- Participating in regular team meetings to discuss performance, challenges, and best practices
- Contributing to the continuous improvement of customer service processes and procedures
- Ensure smooth and efficient day to day tasks are completed on a day-to-day basis.
- Assisting CS Manager with administrative works from time to time.
- Keep the front desk clean and tidy
Free Parking
Staffs Purchase
Birthday Leave
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Operation Admin & Customer Service Exec
STH,
Petaling Jaya
1 day ago
Job ResponsibilityKey ResponsibilitiesRetail Operations Support:Assist in the operational needs such as documentations, POPs, sales licenses etc of the retail stores, ensuring smooth workflow and compliance with company policies.Prepare any documents required for meetings/eventsPerform general administrative tasks such as data entry, documentation, and report generations for sales/promotions etc.Customer ServiceAct as the primary contact for customer inquiries, complaints, and feedback across social...
Business Development Executive
HomeTaste,
Petaling Jaya
MYR 2,600
-
MYR 8,000
per month
2 days ago
, Sales & Lead GenerationHit sales targets by prospecting new clients through inquiries, leads, and networking.Identify customer pain points and recommend suitable products or services.Develop and implement effective sales strategies to increase revenue. Business Development & Client EngagementDevelop new business opportunities by engaging and securing potential clients.Build long-term relationships with customers to drive satisfaction and loyalty.Follow up on inquiries and...
Tax Junior Associate (Entry level / Experienced)
ACCA Careers,
Petaling Jaya
2 days ago
Perform tax advisory and compliance services for corporate clients in varied industries.Utilise tax software to prepare and process tax deliverables.Communicate with clients and officers from IRB and other government agencies on tax matters.Report to the Tax manager.Fresh graduate is encouraged to apply
