Receptionist

JLL

Date: 2 weeks ago

City: Petaling Jaya

Contract type: Full time

What this job involves:

Building great impressions and experience

You’ll be the face of JLL—that’s why creating a welcoming yet professional image of the company is vital to your role.
As our stakeholders’ first point of contact, you should make them identify immediately that we are the kind of company they would want to do business with.
Therefore, you must demonstrate high levels of customer service and integrity, especially in handling enquiries, issues and complaints.

Keeping a well-oiled workplace

Together with the facilities management team, you’ll help ensure that clients, vendors and employees enjoy a safe and positive experience.
You’ll be trained to follow escalation and incident reporting procedures, and comply with the firm’s safety guidelines and strategies.
Your responsibilities also include, but are not limited to: booking meeting rooms; managing office supplies inventory; handling paperwork on maintenance-related activities; and updating the phone directory and company brochures. You’ll also be expected to assist the facilities management team in overseeing contractors on-site and finding vendors and services.

Office utilization data compilation & entry into tracker

Electricity/Water/Space Occupancy data
Waste management
Pantry consumables in/out tracker
Locker & cabinet tracker
Assisting for PO/DO/Invoice, maintaining files and reports and all other facilities related files.
Other assigned administrative tasks

Inventory Management

Manage stock take for goods in and out (Sundries / Stationery / First Aid Item)
To inspect for all the first aid box once a month (physically)
Ensure all consumables items are being tracked and replenished on daily/weekly/monthly basis
Obtain quotations from approved vendor list (Pantry items/ first aid/ Stationeries item)
To follow up closely with vendors regarding the delivery timeline & process
Stock count & reporting of goods on monthly basis

Workplace coordination

Floor ambassador floor walk
Event or meeting coordination requested by client.
Engaging with clients for the feedback on facilities and daily operation works.
Assisting to send the work permit to building management
Other ad-hoc request from client

Client onboarding support

Support business administrators on new joiner/leavers arrangements - access card application/collection
Prepare the starter pack for the new joiners
Keep track & reporting on starter pack inventory

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