Receptionist

Job Responsibilities:

• Greet and welcome visitors in a courteous and professional manner
• Answer, screen, and direct phone calls in a timely and polite manner
• Manage incoming and outgoing mail, emails, and packages
• Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Schedule appointments and maintain calendars for meetings and events
• Assist with administrative tasks such as data entry, filing, and photocopying
• Coordinate with other departments to ensure smooth operations
• Provide information and assistance to visitors and clients as needed
• Handle inquiries and resolve complaints promptly and efficiently
• Assist with special projects and other duties as assigned by management

Job Requirements:

• Proven work experience as a Receptionist, Front Office Representative or similar role
• High school diploma or equivalent; additional certification in Office Management is a plus
• Excellent communication and interpersonal skills
• Professional appearance and demeanour
• Multitasking and time-management skills, with the ability to prioritize tasks
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Ability to work independently and as part of a team
• Attention to detail and accuracy
• Ability to maintain confidentiality of sensitive information