Regional Bussiness Development Manager

Ninja Van


Date: 2 weeks ago
City: Shah Alam
Contract type: Full time
The Regional Business Development Manager, Ninja Freight based in Malaysia, is Responsible for leading and growing the Ninja Freight Business unit in Malaysia. This role is central to driving commercial outcomes through a data-driven approach. Leveraging our current FMS (fr8labs) and its integrated CRM.

Key Responsibilities

  • 1.NF MY Leadership & Commercial Growth
  • Lead and manage the Malaysia Ninja Freight business unit with full commercial accountability.
  • Drive acquisition of new clients and retention of existing accounts across Malaysia.
  • Use market insights and data analytics to develop go-to-market strategies, optimize pricing, and drive commercial decisions.
  • 2.Sales & Account Management
  • Act as the lead point of contact for key clients within Malaysia, ensuring high levels of customer satisfaction and long-term retention.
  • Collaborate closely with Singapore and other regional teams (TH, ID) on cross-border deals.
  • Ensure all opportunities are properly tracked and updated in the internal CRM (within fr8labs) to maintain data integrity and accurate forecasting.
  • 3. Solutioning & Quotation
  • Collaborate with Operations, Solutions, and Procurement teams to develop end-to-end freight solutions tailored to client needs.
  • Ensure timely and competitive quotation turnaround with strong value propositions.
  • Support complex deal structuring, including international shipments, vendor management, and custom solutions.
  • 4. Cross-Functional Collaboration
  • Liaise with regional agents, operations, and vendors to ensure seamless execution of shipments from origin to destination.
  • Ensure all SOPs are followed on Fr8labs, including vendor onboarding, pricing, invoicing, and operational execution.
  • Resolve operational or shipment issues proactively by leveraging freight forwarding expertise and cross-functional collaboration.
  • 5. Operational Excellence & Compliance
  • Oversee the implementation and adherence to commercial SOPs covering the entire shipment lifecycle, from confirmation to delivery.
  • Ensure accurate and timely onboarding of customers and vendors, and manage all commercial workflows via fr8labs/ CRM
  • Drive system adoption, CRM hygiene, and compliance across all stages of the sales and fulfillment process.
  • 6. Market Research & Analysis
  • Conduct market research to identify new business opportunities and industry trends
  • Analyze competitor and market conditions to develop strategies for business growth.
  • Stay up-to-date on market trends and competitive activity.
  • 7.Business Development
  • To identify and initiate quality business opportunities with new customers targeting SME and large size companies with decent size of logistics activities.
  • Develop and implement sales strategies business development plans to achieve revenue and margin targets.
  • Convert marketing generated lead into successful deals while proactively developing your own pipeline
  • Build and maintain strong relationships with existing clients, ensuring high levels of customer satisfaction and repeat business.
  • Prepare and deliver sales presentations and proposals to prospective clients.
  • Negotiate contracts and terms of agreements, aiming to maximize profitability while maintaining customer satisfaction.
  • Collaborate closely with internal departments including operation, customer service, finance to ensure seamless execution of customer requirements.
  • Find new opportunities through cold-calling or referrals

Key Requirements

  • 7- 10 years experience in freight forwarding industry
  • Business development marketing freight forwarding products
  • Pricing & Solutioning experience across carriers or consolidators
  • Operational experience managing full shipment journey
  • Strong Excel / Google suite / data management skills
  • Strong communication skills
  • Strong attention to detail
  • Ability to deal with ambiguity
  • Stakeholder Management
  • Proven customer Success & strong retention ability
  • Knowledge of CRM and FMS essential
  • Bachelor’s Degree in any field

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

RTR Accountant

Azelis, Shah Alam
1 week ago
Main AccountabilitiesComplete month end closing activities including Group Recharge accruals, post payroll, fixed assets depreciation, prepaid, IC loan interest, check VAT, FX revaluation, etc;Audit support in local statutory and Group IFRS report;Support supervisor to explain monthly BS movement during month end closing, timely follow up to fix abnormal BS variances;Check and resolve ICO imbalances including BS and P&L account with...

Customer Service Executive (Mandarin Speaking) / 客戶服務主管（國語）

Safround Logistics 顺圆弘通物流集团, Shah Alam
2 weeks ago
工作職責：執行客戶服務，與客戶溝通以安排出貨。日常海運出口和進口協調以及與客戶、服務提供者和內部團隊的溝通。準備出口/進口貨物所需的文件。與代理商、承運人、共同裝載商和服務提供者溝通並建立良好的關係。執行分配或不時要求的臨時職責。職位要求：由於該職位需要與講普通話的客戶和中國代理商打交道，因此優先考慮能說流利普通話的候選人。最好有至少1 - 2年物流業或貨運代理工作經驗航運/海運/空運/物流/運輸鼓勵應屆畢業生申請候選人必須願意在莎阿南 I-City 工作。Interested candidates please submit your application through Jobstore

Maintenance Intern

Mondelēz International, Shah Alam
2 weeks ago
Job DescriptionAre You Ready to Make It Happen at Mondelēz International?Join our Mission to Lead the Future of Snacking. Make It Matter.As an organization we are committed to developing the next generation of Makers and Bakers. Joining us at an early career stage in our fast paced and ever changing environment will enable you to do more, learn more and...