Regional E-Commerce & Marketplace Manager

Addiction Pet Foods


Date: 2 weeks ago
City: Rawang
Contract type: Full time
Regional E-commerce & Marketplace Manager

Work Arrangement: Full-Time, Remote (Work from Anywhere in Southeast Asia)

About The Role

We are looking for a Remote E-commerce & Marketplace Manager to oversee the full operations of our online stores on Shopee, Lazada, TikTok Shop, and Shopify. This role is remote-based and open to talents located anywhere in Southeast Asia, offering flexibility while contributing to the growth of a fast-moving and premium pet food brand.

You will manage day-to-day operations, implement platform marketing strategies, coordinate with customer service, and optimize store performance across multiple online channels.

Key Responsibilities

Platform Management & Store Operations:

  • Run e-commerce stores on Shopee, Lazada, TikTok Shop, and Shopify end-to-end.
  • Ensure up-to-date product listings, accurate pricing, and timely inventory sync.
  • Coordinate with platform account managers to unlock opportunities and campaigns.

Marketing & Campaign Execution

  • Drive platform-specific promotions, campaigns, and advertising strategies.
  • Implement onsite and offsite marketing efforts to increase traffic and conversion.
  • Monitor trends and competitor strategies to continuously refine campaigns.

Customer Service & Experience

  • Respond to customer inquiries and reviews directly on e-commerce platforms.
  • Resolve post-sale issues in coordination with fulfillment and logistics teams.
  • Ensure positive customer experiences aligned with the brand's tone and standards.

Qualifications

  • Bachelor’s degree in Business, Marketing, or a related field.
  • Minimum 3 years’ experience managing Shopee, Lazada, TikTok Shop, and Shopify.
  • Strong understanding of digital marketing, paid media, and online campaigns.
  • Experience in end-to-end e-commerce operations including customer service.
  • Excellent communication skills and fluency in English (written and verbal).
  • Comfortable working independently in a remote, fast-paced environment.

Work Setup

  • Remote Work – Open to applicants across Southeast Asia.
  • Flexible hours with coordination based on campaign schedules and deadlines.
  • Strong collaboration with marketing, logistics, and cross-functional regional teams.

Why Join Us?

  • Work remotely with a dynamic and supportive regional team.
  • Help grow a mission-driven premium pet food brand.
  • Exposure to multi-platform e-commerce operations and international markets.

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